Chantel Solomon
Rest Assured LLC
Midlothian,VA
1
Language
1
Certification
11
years of professional experience
Work History
Paraprofessional
3 Months- Collaborated with teachers to develop and implement effective lesson plans.
- Facilitated individualized instruction for students with diverse learning needs.
- Monitored student progress and provided feedback to support academic growth.
- Assisted in behavioral management strategies to create a positive learning environment.
Youth Counselor
3 Months- Collaborated with multidisciplinary teams to assess and monitor youth progress, ensuring comprehensive care approaches.
- Facilitated conflict resolution among youth, promoting positive communication and interpersonal skills.
- Enhanced program effectiveness by integrating feedback from participants into counseling strategies and activities.
- Monitored youth behavior and offered guidance and support for positive change.
Frontline Supervisor
2 Years 1 Month- Oversaw daily operations to ensure compliance with safety and efficiency standards.
- Managed team performance through regular feedback and training sessions.
- Implemented process improvements to enhance package handling accuracy and reduce delays.
- Coordinated workflow among departments to optimize resource allocation and operational efficiency.
Customer Service Representative
1 Year 5 Months- Answer calls from customer's and assist with customer's needs.
- Schedule appointments and take messages for different organizations throughout the country.
- Assist as the answering service for different businesses.
In-Home Instructor
2 Years 4 Months- Help children in their home with their daily living activities and teach skills to help with independent living.
- Assist children with transportation throughout the community and help with teaching life goals.
- Advocate for and help children get resources that improve their well-being.
Social Media Evaluator
1 Year 6 Months- Evaluate different things in social media and review transcriptions for social media content.
- Rate videos sent by business to make sure they are appropriate for social media.
- Report inappropriate content to management, manage multiple projects at once, and transcribe calls.
Client Marketing & Sales Representative 1
2 Months- Assisted patients with the clinical trials by helping patients with medical surveys
- Assisted with medical screening patients by handling inbound and outbound calls
- Making outbound calls to pharmacies regarding different medications available
Customer Service Representative
6 Months- Worked with customers for different restaurants by taking customers orders as well as processing payments for customers orders.
- Trained AI's to take customer's orders as well as process payments
- Provided customer service to customers as well as help resolve customer issues with inbound and outbound calls
Home Health Aide
1 Year 1 Month- Provided companionship and personal care and monitored vital signs and medication.
- Administered bedside and personal care, such as ambulation and personal hygiene assistance.
- Handled light housekeeping, prepared meals, and transported to locations outside the home and to doctor appointments.
- Focus Behavioral Health - Hanover, MD 06/2017 - 09/2017
- Community Support Specialist
- Supported independence and skills such as cooking, exercising, volunteering, attending meetings, goal planning, working, behavioral issues, transportation, and grocery shopping.
- Helped with teaching the clients to clean their homes and reported client data to company every day.
- Participated in weekly team bowling outings for the clients and team.
DSP (Direct Support Professional)
1 Year- Assisted with patients daily ADL activities
- Prepared and administered medication to patients
- Documented patients progress in company's system as well as the Mar
Home Health Aide
11 Months- Checked vital signs and assisted with activities of daily living - personal hygiene, mobility, exercises, and feeding.
- Handled light housekeeping duties, administered and monitored medications, prepared meals, and ran errands.
- Completed daily logs documenting patient condition, changes in behavior, and activities.
- 05/2016 - 10/2017
Education
Associate's degree - Medical Billing & Coding
Skills
Behavior management
Helping students with special needs
Effective communication
Teacher support
Calm and patient demeanor
CPR and first aid
Documentation
Emotional support
Group and individual instruction
Relationship building
Behavior improvements
Certification
Non-CDL Class C
Languages
English
Full Professional
Timeline
Paraprofessional
Delta T Group
07.2026 - CurrentRead More
Youth Counselor
Rest Assured LLC
07.2026 - CurrentRead More
Frontline Supervisor
United Parcel Services, UPS
07.2024 - 08.2026Read More
Customer Service Representative
CCS-Griffin, GA
03.2023 - 08.2024Read More
In-Home Instructor
Trellis-Glencoe, MD
10.2020 - 02.2023Read More
Client Marketing & Sales Representative 1
Conduent-Remote
09.2020 - 11.2020Read More
Customer Service Representative
Kea LLC Call center-California
10.2019 - 04.2020Read More
Social Media Evaluator
Appen-Parkville, MD
06.2019 - 12.2020Read More
Home Health Aide
Clock Care-Pittsburgh, PA
06.2017 - 07.2018Read More
DSP (Direct Support Professional)
ATC Healthcare
03.2016 - 03.2017Read More
Home Health Aide
Verland Foundation
06.2015 - 05.2016Read More
Ultimate Medical Academy
Associate's degree from Medical Billing & Coding
Read More