Summary
Overview
Work History
Education
Skills
Websites
Technology & Platforms
Work Preference
Quote
Timeline
AdministrativeAssistant
Chantel Vega

Chantel Vega

Mesa,AZ

Summary

Seasoned leader with a strong history in sales, recruitment, and management. Adept at driving growth, building lasting relationships, and navigating fast-paced environments. Known for innovative problem-solving and a result- oriented approach. Focused on integrity, creating high-performing teams, and delivering impactful solutions that support long-term success. Resilient, authentic, and driven by an entrepreneurial spirit.

Overview

14
14
years of professional experience

Work History

Talent Acquisition Manager

Mission Restoration
Scottsdale, USA
06.2024 - 12.2024

I led the recruitment of 1099 commission-based project managers in Arizona and Denver, specializing in the roofing industry. I consistently exceeded KPIs by sourcing and onboarding top talent, adapting to industry fluctuations, and implementing strategic outreach, and competitive incentives to drive growth.

  • Consistently exceeded recruitment KPIs, hiring an average of thirty-six project managers per month, surpassing targets by 20% through a mix of direct outreach, networking, and strategic sourcing.
  • Sourced and attracted top talent from competing roofing companies, driving a 15% increase in recruitment quality, and improving candidate retention by offering tailored incentives.
  • Achieved a 25% reduction in time-to-hire by continuously adapting recruitment strategies, and offering a quick turnaround in an ever-changing environment.
  • Utilized strong sales and presentation skills to onboard 100% commission-based candidates, achieving a 90% success rate in closing candidates, and ensuring seamless integration during new hire orientations.

Client Service Representative

Vanguard
Remote
09.2023 - 09.2024

I resolved complex issues, maintained high customer satisfaction, and quickly became a subject matter expert. Recognized for my performance, I was promoted to coaching within two months. Consistently exceeded KPI's, driving client loyalty and surpassing performance expectations.

  • Exceeded KPIs consistently, maintaining a 95% customer satisfaction rate, and resolving 98% of client issues on the first call, driving customer loyalty and retention.
  • Handpicked for the coaching program, leading to a 20% improvement in team performance, including faster response times, and enhanced issue resolution efficiency.
  • Provided one-on-one coaching to peers, resulting in a 15% increase in individual KPIs, strengthening team collaboration, and overall performance.
  • Recognized for adaptability and leadership, promoted to a coaching role within two months, becoming a subject matter expert, and driving cross-departmental collaboration to meet evolving client needs.

CEO, Founder

Vega Consulting
Remote
07.2020 - 07.2023

As CEO and Founder of Vega Consulting, I helped businesses enhance operational performance, sales strategies, and staffing. Specializing in recruitment, training, and leadership development, I revitalized underperforming branches and supported start-ups in scaling. With a focus on executive-level placements, I have built a reputation for matching top talent to the right roles, empowering individuals, and driving organizational success.

  • Revitalized underperforming branches, boosting performance by 30% through strategic recruitment, leadership development, and training initiatives.
  • Successfully launched start-up companies, driving them to profitability within 12-18 months by establishing solid organizational structures, and acquiring top talent.
  • Placed over 100 executive-level candidates nationwide, with a 95% retention rate, by ensuring optimal role matches.
  • Increased client revenue by 25% on average through tailored recruitment and sales strategies, fostering long-term partnerships.
  • Reduced operational costs by 30% through process optimization and workflow streamlining, enhancing overall profitability.
  • Managed multi-million-dollar accounts, achieving a 40% year-over-year growth in client retention through exceptional service and satisfaction.

Corporate Sales Recruiter, High Volume, Full Cycle Talent Advisor

ACHIEVE, FREEDOM FINANCIAL NETWORK
Remote
08.2021 - 01.2023

Regional Manager

CORTECH INTERNATIONAL
PHXM, USA
07.2019 - 06.2020

Area Sales Manager

LYNEER STAFFING SOLUTIONS
Mesa, USA
07.2017 - 01.2019

Selling Branch Manager

STAFFCHEX
Tempe, USA
05.2015 - 07.2017

Senior Executive Recruiter

JOB BROKERS
Tempe, USA
05.2014 - 08.2014

Corporate Recruiting Manager

FIRST SERVICE NETWORKS
Mesa, USA
04.2013 - 05.2014

Selling Branch Manager

SN/QPA LLC
Tempe, USA
12.2010 - 04.2013

Education

BSN -

Mesa Community College
12.2024

Skills

  • Full Life Cycle Recruiting
  • Sales & Revenue Maximization
  • Cross-Functional Team Leadership
  • National Recruitment & Talent Strategy
  • Coaching & Employee Relations
  • Forecasting & Budgeting
  • Strategic Planning & Execution
  • National Recruitment/Sales Strategies
  • Marketing & Sales Development
  • Employee Development & Coaching
  • KPI Achievement & Performance Metrics
  • Operations Management & Process Improvement

Technology & Platforms

  • Microsoft Office (Word, PowerPoint, Excel, and Outlook)
  • PeopleSoft
  • Peachtree
  • E-Verify
  • Sales Force
  • Avionte
  • Pipedrive
  • Bullhorn
  • Jobvite
  • Slack
  • Google Suite
  • Teams

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid sick leavePersonal development programsHealthcare benefits401k matchPaid time offStock Options / Equity / Profit Sharing

Quote

She believed she could, so she did. With every challenge she faced, she rose higher, fueled by love, strength, and the unwavering pursuit of her dreams.
R.S. Grey

Timeline

Talent Acquisition Manager

Mission Restoration
06.2024 - 12.2024

Client Service Representative

Vanguard
09.2023 - 09.2024

Corporate Sales Recruiter, High Volume, Full Cycle Talent Advisor

ACHIEVE, FREEDOM FINANCIAL NETWORK
08.2021 - 01.2023

CEO, Founder

Vega Consulting
07.2020 - 07.2023

Regional Manager

CORTECH INTERNATIONAL
07.2019 - 06.2020

Area Sales Manager

LYNEER STAFFING SOLUTIONS
07.2017 - 01.2019

Selling Branch Manager

STAFFCHEX
05.2015 - 07.2017

Senior Executive Recruiter

JOB BROKERS
05.2014 - 08.2014

Corporate Recruiting Manager

FIRST SERVICE NETWORKS
04.2013 - 05.2014

Selling Branch Manager

SN/QPA LLC
12.2010 - 04.2013

BSN -

Mesa Community College
Chantel Vega