Chantel Wiley
Orange,New Jersey
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Home Health Care Aide
Hand In Hand
03.2019 - Current
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Administered medication as directed by physician.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Administrative Assistant
Counseling Services Of New York
01.2013 - 05.2014
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Established administrative work procedures to track staff's daily tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted development and implementation of new administrative procedures.
- Scheduled office meetings and client appointments for staff teams.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained databases to track and record customer data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Dental Assistant
Dr. Jones Dental
09.2012 - 12.2012
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Designed dental report card to explain patient dental health status and treatment plans.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Exposed, developed and mounted dental x-rays.
- Prepared patient X-rays and images for review by dentist.
- Took dental images following strict patient protection rules, applying lead aprons.
- Monitored patient comfort and safety during dental procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Prepared and sterilized instruments and materials for use by dentists.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Staged tray for procedures by arranging dental instruments and equipment.
- Verified patient insurance eligibility and benefits.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Education
Phlebotomy Technician Certitification - Phlebotomy Technician
CDE Career Institute,
Paterson03.2023
Associates in Dental Assisting - Dental Assitant
The New York School of Dental And Medical Assistin
QueensGED -
Lincoln High School, Brooklyn, NY
Brooklyn06.2000
Skills
- Venipuncture
- Capillary puncture
- Order of Draw
- Blood Pressure Measurement
- CPR
- Nutritional Meal Preparation
- Personal Care Support
- Wheelchair Support
- Dietary Needs
- Sanitizing Surfaces
- Observe Behaviors
- Report Observations
- Safety Behaviors
- Household Management
- Developing Client Trust
- Daily Charting
- High Blood Pressure Management
- Knowledge of State Regulations
Certification
- Certified Phlebotomy Technician
Timeline
Home Health Care Aide
Hand In Hand
03.2019 - Current
Administrative Assistant
Counseling Services Of New York
01.2013 - 05.2014
Dental Assistant
Dr. Jones Dental
09.2012 - 12.2012
Phlebotomy Technician Certitification - Phlebotomy Technician
CDE Career Institute,
Associates in Dental Assisting - Dental Assitant
The New York School of Dental And Medical Assistin
GED -
Lincoln High School, Brooklyn, NY
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