Chantel B. Childress
Bristol,Tennessee
Summary
- Versatile and results-oriented, I leveraged management and customer service skills at Bristol Bagel and Bakery to enhance production efficiency and customer satisfaction. Expert in problem-solving and active listening, significantly reduced waste while fostering a team-oriented environment. Background also includes enriching educational support roles, demonstrating a commitment to excellence and collaboration.
- Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
- Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and special activities. Excellent tutor, record keeper and multitasker.
Overview
9
9
years of professional experience
Work History
Baker Manager
Bristol Bagel and Bakery
05.2020 - Current
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Produced consistently high-quality baked goods for customers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Managed customer service operations, including taking orders and resolving complaints.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
Team Member
Chick-fil-A
08.2015 - 05.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Educational Assistant
Bristol Tennessee City Schools
09.2015 - 11.2019
- Provided support with homework and school work. In order to get the students back on track in their academic studies.
- Oversaw dinner and snack times for Kindergarten to Sixth Grade. Keeping up with state and federal regulations.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
- Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Coordinated with other staff members to ensure seamless transitions between classes or grade levels for students requiring additional support services.
Education
Bachelor of Science - Biology
East Tennessee State University
Johnson City, TN05.2027
Skills
- Active listener
- Customer Service
- Team Player
- Management
- Excellent math skills
- Problem-Solving
- Group and individual instruction
- Peer Mentoring
- Project-based learning
- Individualized Instruction
- Materials Preparation
- Teamwork and Collaboration
Additional Information
- Big N's Sunday School Co-Teacher
- Nursery Volunteer
- Assists in summer feed for area outreach
- Decorating Committee
Timeline
Baker Manager
Bristol Bagel and Bakery
05.2020 - Current
Educational Assistant
Bristol Tennessee City Schools
09.2015 - 11.2019
Team Member
Chick-fil-A
08.2015 - 05.2020
Bachelor of Science - Biology
East Tennessee State University
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