Chantell Lee
Layton,UT
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
3
3
Certification
Work History
Shift Manager
The Exchange
Hill AirForce Base Utah
11.2021 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised ongoing daily production phases.
- Managed Customer calls daily
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
Education
High School Diploma -
Northridge High School
Layton, UT06.2017
Skills
- RMA Certified
- Servsafe Certified
- Verbal and Written Communication
- Cash Handling
- Opening and Closing Procedures
- Inventory Control
- Coaching and Mentoring
- Directing Team Members
- Job Assignments
- Corrective Actions
- Shift Work
- Inventory and Supply Management
- Problem-Solving Techniques
Certification
- Certified Servsafe, Hill Main Express - 04/28/2023
- Certified Forklift , Hill Main Express - 08/16/2022
- Retail Management, Hill Main Express - 09/27/2022
Languages
German
Native or Bilingual
Work Preference
Work Type
Full TimeTimeline
Shift Manager
The Exchange
01.2022 - Current
High School Diploma -
Northridge High School
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