CHANTELL ROBERTSON
TEAM LEAD
Farmington Hills,MI
Summary
Experienced and dedicated automotive professional with 15+ years at Ford Motor Company, currently serving as a Team Leader. Proven track record in production line operations, team coordination, skilled trades, and process improvement. Strong background in clerical support, reporting, and driving productivity.
I also spent several years as a Leasing Consultant in residential property management, assisting clients, handling leasing paperwork and providing quality customer service. I bring a strong work ethic, leadership experience, and the ability to adapt in different work settings.
Overview
32
32
years of professional experience
Work History
Team Leader
Ford Motor Company
01.2020 - Current
- - Coordinate and oversee daily production line operations to ensure continuous workflow.
- - Report line issues and employee concerns to supervisors and skilled trades.
- - Track and record productivity numbers and downtime, generating detailed reports.
- - Conduct clerical duties including attendance checks, timekeeping, and data input.
- - Lead team briefings and assist in preparing for daily staff meetings.
- - Support skilled trades team with minor technical issues and communication.
Production Associate / Line Worker
Ford Motor Company
03.2010 - 01.2020
- - Operated machinery and performed quality checks on automotive components.
- - Maintained a safe and organized work environment, following all safety protocols.
- - Assisted in training new employees and served as a point of contact for supervisors.
Unit Clerk, NICU
Detroit Medical Center
04.2000 - 09.2009
- - Managed newborn intake, prepared charts, ordered labs, and assisted NICU staff.
- - Provided administrative support for medical and nursing teams, including stillbirth coordination services.
Leasing Consultant (Floater)
Knob In The Woods Apartments & Oak Park Gardens
08.1998 - 02.2000
- - Floated between properties to provide leasing coverage and support.
- - Adapted quickly to different teams and communities, assisting with resident events and lease-up goals.
- - Handled administrative tasks, guest cards, and lease packets across multiple sites.
Leasing Consultant
Riverfront Towers & Lafayette Towers
09.1996 - 07.1998
- - Greeted and toured prospective residents, highlighting features of high-rise apartments.
- - Handled lease applications, renewals, and move-in/move-out processes.
- - Provided excellent customer service and maintained positive resident relations.
- - Coordinated maintenance work orders and followed up to ensure resident satisfaction.
Leasing Consultant
Franklin Park Towers
10.1993 - 09.1996
- - Marketed apartment units to prospective tenants via phone, email, and walk-ins.
- - Assisted with tenant screenings, rent collection, and resolving resident concerns.
- - Maintained accurate records of leasing activity and apartment availability.
Education
Skilled Trades Certificate - Industrial Technology
Henry Ford Apprenticeship Program & M-TEC
Dearborn, MI05-2017
Associate of Applied Science - Business
Wayne State University
Detroit, MIHigh School Diploma -
Redford High School
Detroit, MISkills
- - Production Line Operations
- - Team Leadership & Coordination
- - Skilled Trades & Technical Knowledge
- - Timekeeping & Attendance Tracking
- - Daily Reports & Productivity Metrics
- - Microsoft Office Suite (Excel, Outlook, Word)
- - Problem Solving & Communication
- - Clerical & Administrative Support
Timeline
Team Leader
Ford Motor Company
01.2020 - Current
Production Associate / Line Worker
Ford Motor Company
03.2010 - 01.2020
Unit Clerk, NICU
Detroit Medical Center
04.2000 - 09.2009
Leasing Consultant (Floater)
Knob In The Woods Apartments & Oak Park Gardens
08.1998 - 02.2000
Leasing Consultant
Riverfront Towers & Lafayette Towers
09.1996 - 07.1998
Leasing Consultant
Franklin Park Towers
10.1993 - 09.1996
Skilled Trades Certificate - Industrial Technology
Henry Ford Apprenticeship Program & M-TEC
Associate of Applied Science - Business
Wayne State University
High School Diploma -
Redford High School
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