CHANTELL ROBERTSON
TEAM LEAD
Farmington Hills,MI
Summary
Experienced and dedicated automotive professional with 15+ years at Ford Motor Company, currently serving as a Team Leader. Proven track record in production line operations, team coordination, skilled trades, and process improvement. Strong background in clerical support, reporting, and driving productivity.
I also spent several years as a Leasing Consultant in residential property management, assisting clients, handling leasing paperwork and providing quality customer service. I bring a strong work ethic, leadership experience, and the ability to adapt in different work settings.
Overview
32
32
years of professional experience
Work History
Team Leader
Ford Motor Company
Dearborn, MI
01.2020 - Current
- - Coordinate and oversee daily production line operations to ensure continuous workflow.
- - Report line issues and employee concerns to supervisors and skilled trades.
- - Track and record productivity numbers and downtime, generating detailed reports.
- - Conduct clerical duties including attendance checks, timekeeping, and data input.
- - Lead team briefings and assist in preparing for daily staff meetings.
- - Support skilled trades team with minor technical issues and communication.
Production Associate / Line Worker
Ford Motor Company
Dearborn, MI
03.2010 - 01.2020
- - Operated machinery and performed quality checks on automotive components.
- - Maintained a safe and organized work environment, following all safety protocols.
- - Assisted in training new employees and served as a point of contact for supervisors.
Unit Clerk, NICU
Detroit Medical Center
Detroit, MI
04.2000 - 09.2009
- - Managed newborn intake, prepared charts, ordered labs, and assisted NICU staff.
- - Provided administrative support for medical and nursing teams, including stillbirth coordination services.
Leasing Consultant (Floater)
Knob In The Woods Apartments & Oak Park Gardens
Southfield, MI
08.1998 - 02.2000
- - Floated between properties to provide leasing coverage and support.
- - Adapted quickly to different teams and communities, assisting with resident events and lease-up goals.
- - Handled administrative tasks, guest cards, and lease packets across multiple sites.
Leasing Consultant
Riverfront Towers & Lafayette Towers
Detroit, MI
09.1996 - 07.1998
- - Greeted and toured prospective residents, highlighting features of high-rise apartments.
- - Handled lease applications, renewals, and move-in/move-out processes.
- - Provided excellent customer service and maintained positive resident relations.
- - Coordinated maintenance work orders and followed up to ensure resident satisfaction.
Leasing Consultant
Franklin Park Towers
Southfield, MI
10.1993 - 09.1996
- - Marketed apartment units to prospective tenants via phone, email, and walk-ins.
- - Assisted with tenant screenings, rent collection, and resolving resident concerns.
- - Maintained accurate records of leasing activity and apartment availability.
Education
Skilled Trades Certificate - Industrial Technology
Henry Ford Apprenticeship Program & M-TEC
Dearborn, MI05-2017
Associate of Applied Science - Business
Wayne State University
Detroit, MIHigh School Diploma -
Redford High School
Detroit, MISkills
- - Production Line Operations
- - Team Leadership & Coordination
- - Skilled Trades & Technical Knowledge
- - Timekeeping & Attendance Tracking
- - Daily Reports & Productivity Metrics
- - Microsoft Office Suite (Excel, Outlook, Word)
- - Problem Solving & Communication
- - Clerical & Administrative Support
Timeline
Team Leader
Ford Motor Company
01.2020 - Current
Production Associate / Line Worker
Ford Motor Company
03.2010 - 01.2020
Unit Clerk, NICU
Detroit Medical Center
04.2000 - 09.2009
Leasing Consultant (Floater)
Knob In The Woods Apartments & Oak Park Gardens
08.1998 - 02.2000
Leasing Consultant
Riverfront Towers & Lafayette Towers
09.1996 - 07.1998
Leasing Consultant
Franklin Park Towers
10.1993 - 09.1996
Skilled Trades Certificate - Industrial Technology
Henry Ford Apprenticeship Program & M-TEC
Associate of Applied Science - Business
Wayne State University
High School Diploma -
Redford High School