Chantell Sapp
Office Manager
Milledgeville,GA
Summary
Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting. Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Office Manager
Family Tree Counseling And Training Center
Milledgeville, GA
12.2019 - Current
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Maintained computer and physical filing systems.
- Managed office operations while scheduling appointments for department managers.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Coordinated special projects and managed schedules.
- Billing/ Coding Manager
Program Assistant
Baldwin County DEFACS
Milledgeville, GA
02.2005 - 11.2007
- Reviewed and strengthened program operations with continuous assessment of operational plans and strategies.
- Managed effective program outreach plans with strategic use of speakers and tours to enhance community engagement and increase participant numbers.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Assisted Program Manager with planning and coordinating day-to-day and special program activities.
- Maintained efficient and balanced calendar of current participant appointments, staff meetings and assessments.
- Made copies, proofed documents and distributed mail to provide administrative support to staff.
- Produced highly accurate internal and external letters and memoranda.
- Recorded expenses and maintained accounting records.
Education
High School Diploma -
Jones County High School
Gray, GA 08.1987 - 05.1991
Associate of Business Administration - Business Office Technology Specialist
Central Georgia Technical College
Macon, GA 06.2001 - 06.2003
Associate of Business Administration - Business Office Technology Legal Specialist
Central Georgia Technical College
Macon, GA 08.2001 - 06.2003
Skills
Documentation and control
Scheduling
Team Bonding
Organizational skills
Travel coordination
Project Management
Documentation expertise
Relationship building
Mail handling
Sorting and labeling
Office management
Staff Management
Excellent multi-tasking ability
Budgeting
Strategic planning
Expense reporting
Contract negotiations
Performance improvement
Account Reconciliation
Database administration
Friendly nature
Clerical support
Clear oral/written communication
Workflow planning
Office administration
Payroll and budgeting
Credit and collections
Billing/ Coding
Business administration
Timeline
Office Manager
Family Tree Counseling And Training Center
12.2019 - Current
Program Assistant
Baldwin County DEFACS
02.2005 - 11.2007
Associate of Business Administration - Business Office Technology Legal Specialist
Central Georgia Technical College
08.2001 - 06.2003
Associate of Business Administration - Business Office Technology Specialist
Central Georgia Technical College
06.2001 - 06.2003
High School Diploma -
Jones County High School
08.1987 - 05.1991