Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

CHANTELLE A. RIVERA

Orlando,FL

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cashier

Harbor Frieght Tools
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Manager

Honeycomb Smoke and Vape Shop
01.2021 - 12.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Administrative

Peace of Mind- Physical therapy
01.2018 - 01.2021
  • Answered phone calls and emails to provide information, resulting in effective business correspondence
  • Handled inventory for medical equipment and office
  • Scheduled appointments, meetings and events for management staff
  • Managed accounts and preformed bookkeeping

Receptionist

Country Inn and Suites
01.2016 - 01.2018
  • Greeted guests cheerfully
  • Handled guest personal information by setting up or canceling reservations / OPERA PMS
  • Completed all point of sale opening/closing procedures, including counting the contents of the cash register. Totaled bills and calculated taxes.
  • Handled all guests’ related concerns in a courteous manner in following with the company policies. Reported security and service incidents to management

Barista/Cashier

Starbucks
01.2014 - 01.2016
  • Greeted customers contentedly
  • Described products and services in detail
  • Completed all point of sale opening and closing procedures
  • Made beverages and food, as well as restocking
  • Assisted with setting up and creating advertisement to maintain service standard
  • Maintained a clean work environment

Education

High School Diploma -

Felix Varela High School
Miami, FL
01.2017

Skills

  • Proficient in time organization
  • Supportive team member
  • General knowledge of computer software
  • Professional presentation
  • Approachable demeanor
  • Experienced in client relations
  • Strong organizational abilities
  • Cash handling
  • Cleaning and sanitizing
  • POS systems
  • Attention to detail

Certification

  • Hospitality under title of Culinary Arts
  • 2016 - 2017

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Cashier

Harbor Frieght Tools
09.2024 - Current

Manager

Honeycomb Smoke and Vape Shop
01.2021 - 12.2023

Administrative

Peace of Mind- Physical therapy
01.2018 - 01.2021

Receptionist

Country Inn and Suites
01.2016 - 01.2018

Barista/Cashier

Starbucks
01.2014 - 01.2016

High School Diploma -

Felix Varela High School

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CHANTELLE A. RIVERA