LaDana Ard
Austin
Summary
Natural collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
24
24
years of professional experience
Work History
Production Manager
Charles Schwab Inc.
09.2016 - 07.2024
- Optimized resource allocation/utilization through effective workforce planning/scheduling
- Managed budgetary responsibilities, including forecasting, monitoring expenses, and identifying cost saving opportunities
- Reduced downtime by 15% through proactive maintenance planning/scheduling
- Collaborated with clients and negotiated contracts with external vendors for services
Project Manager
Bulldog Solutions
09.2014 - 09.2016
- Managed multiple concurrent projects while prioritizing tasks based on urgency/importance
- Served as the main point of contact for project-related inquiries or updates from internal/external stakeholders
- Managed change requests effectively by evaluating their impact on scope, timeline, resources, and communicating necessary adjustments
- Monitored project progress regularly through status meetings and reports, identifying potential risks or issues proactively
Account Executive
Ad People, Wunderman
04.2008 - 09.2014
- Provided ongoing account management support, addressing client inquiries, resolving issues resulting in customer satisfaction
- Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
- Streamlined office operations through implementation of standardized processes/procedures resulting in a 10% increase in productivity across departments
- Served as the primary point of contact for visitors/guests, greeting them professionally and making sure their needs were met during their time at the office
Office Account/Project Manager
T3 Direct Marketing
05.2000 - 05.2008
- Conducted daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Facilitated knowledge sharing across teams through documentation of best practices and lessons learned from completed projects
- Managed cross-functional teams, ensuring efficient collaboration and timely completion of tasks to meet project deadlines
Education
High School Diploma -
Midway High
Hewitt, TX05-1984
Skills
- Experienced Professional
- Strong Team Engagement
- Adaptable in Fast-Paced Environments
- Skilled Verbal Communicator
- Proficient in Time Organization
- Meticulous Quality Control
- Customer Relationship Expert
- Proficient in Microsoft Office
- Team Leadership
- Process Optimization Expertise
- Production Workflow Optimization
- Efficient Production Scheduling
Leadership Experience
Team Empowerment Award, for my outstanding ability to inspire, empower, and unite my team, creating a culture of collaboration and success., 01/01/24
Summary - Customer Care
I have a proven track record of providing high-quality customer care, ensuring client satisfaction, and promoting customer retention.
Communication Skills
I have received several awards for my outstanding communication skills, including recognition for providing exceptional customer satisfaction, education and retainment.
Timeline
Production Manager
Charles Schwab Inc.
09.2016 - 07.2024
Project Manager
Bulldog Solutions
09.2014 - 09.2016
Account Executive
Ad People, Wunderman
04.2008 - 09.2014
Office Account/Project Manager
T3 Direct Marketing
05.2000 - 05.2008
High School Diploma -
Midway High
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Interests
Painting, woodworking, dogs, sky diving, scuba diving, hiking, mountains
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteImportant To Me
Work-life balanceCompany CultureHealthcare benefits401k matchPaid time offPaid sick leaveCareer advancementSimilar Profiles
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