Summary
Overview
Work History
Timeline
Hi, I’m

Chantelle Davern

Lebanon,Oregon

Summary

Highly organized and versatile professional with a proven track record in appointment setting, administrative support, customer service, and operations management. Seeking a challenging position where I can utilize my strong interpersonal skills, attention to detail, and problem-solving abilities to contribute to a dynamic team.

Overview

17
years of professional experience

Work History

M.D. Excavation

Appointment Setter and Parts Runner/Assistant
06.2007 - 09.2009

Job overview

  • Scheduled appointments and coordinated with potential clients based on their availability
  • Maintained an organized database of client information and updated it regularly
  • Conducted research to identify potential leads and expand the client base
  • Communicated with clients to confirm job details and address any concerns or questions
  • Prepared accurate and up-to-date materials and documents for specific jobs
  • Assisted in running errands and delivering parts to clients as needed
  • Provided administrative support, including calendar management and file organization
  • Handled incoming calls and emails promptly and professionally
  • Followed up with clients after appointments to gather feedback and address any issues
  • Maintained a professional and courteous demeanor when interacting with clients and colleagues.

B’ Polished

Salon Assistant
01.2008 - 01.2010

Job overview

  • Maintained cleanliness and organization of salon stations, including sanitizing tools and sweeping hair
  • Greeted and checked in clients, creating a warm and welcoming atmosphere
  • Scheduled appointments and managed the salon's booking system
  • Prepared and replenished salon products and supplies
  • Provided exceptional customer service by addressing inquiries and concerns
  • Assisted in salon events and promotions, including setting up displays and distributing marketing materials
  • Managed laundry and maintained a clean and tidy salon environment
  • Assisted in inventory management, including tracking product stock and placing orders
  • Supported stylists during hair color application and other technical procedures
  • Stayed updated with the latest trends and techniques in the beauty industry to provide knowledgeable recommendations to clients.

Encore on Main

Thrift Store Owner/Operator and Online Sales Manager
10.2010 - 07.2013

Job overview

  • Managed day-to-day operations of the thrift store, ensuring efficient use of resources
  • Oversaw inventory management, including sourcing, pricing, and organizing merchandise
  • Implemented effective marketing strategies to promote the thrift store, both online and offline
  • Developed and maintained strong relationships with suppliers and negotiated favorable terms
  • Trained and supervised a team of employees, providing guidance and support
  • Established and maintained an online presence for the thrift store, managing various platforms and optimizing product listings
  • Conducted market research to identify trends and customer preferences
  • Implemented customer service initiatives to ensure high levels of satisfaction and retention
  • Managed online sales platform, including order processing, packaging, and shipping
  • Monitored sales performance and generated reports to analyze trends and develop effective strategies.

ProxyPics, WeGoLook, iVueIt, + more

Freelance Property Photographer
03.2020 - Current

Job overview

  • Conducted property photo shoots and inspections for clients using the ProxyPics and WeGoLook apps
  • Captured high-quality photos of properties, highlighting key features and details
  • Verified property conditions and documented any damages or issues as per client requirements
  • Completed assignments within specified deadlines and ensured accurate reporting
  • Maintained clear communication with clients and app platforms to address any queries or concerns
  • Demonstrated strong attention to detail and adherence to app guidelines and protocols.

Various Companies

Secret Shopper
01.2021 - Current

Job overview

  • Conducted undercover evaluations of retail stores, restaurants, and service providers to assess customer service, product quality, and overall environment.
  • Posed as a regular customer to gather real-time data on staff performance, store cleanliness, and compliance with company standards.
  • Documented and reported detailed observations, including staff interactions, service times, and product availability.
  • Provided actionable feedback and recommendations to improve customer experience and operational efficiency.
  • Maintained confidentiality and impartiality while conducting evaluations to ensure unbiased reporting.
  • Completed and submitted comprehensive reports within specified deadlines, contributing to the enhancement of service quality.
  • Demonstrated strong attention to detail and excellent communication skills in both written and verbal reports.
  • Utilized analytical skills to identify trends and areas for improvement based on collected data.

Self Employed Services

Garden and Yard Maintenance
06.2021 - 08.2023

Job overview

sibilities:

  • Performed lawn care tasks including mowing, edging, and trimming.
  • Conducted seasonal yard clean-ups, leaf removal, and debris disposal.
  • Pruned shrubs, trees, and plants to maintain healthy growth and aesthetic appeal.
  • Installed and maintained garden beds, including planting flowers, vegetables, and shrubs.
  • Applied fertilizers, pesticides, and herbicides to ensure plant health.
  • Operated and maintained various landscaping equipment and tools.
  • Provided customized garden designs and landscaping solutions based on client preferences.

Timeline

Garden and Yard Maintenance

Self Employed Services
06.2021 - 08.2023

Secret Shopper

Various Companies
01.2021 - Current

Freelance Property Photographer

ProxyPics, WeGoLook, iVueIt, + more
03.2020 - Current

Thrift Store Owner/Operator and Online Sales Manager

Encore on Main
10.2010 - 07.2013

Salon Assistant

B’ Polished
01.2008 - 01.2010

Appointment Setter and Parts Runner/Assistant

M.D. Excavation
06.2007 - 09.2009
Chantelle Davern