Chantelle Elliott
Customer relations
Broomfield,CO
Summary
Hard working and personable professional. Strong abilities of multitasking in all situations. Friendly smile and well spoken with a drive to get the job done. Capable and passionate about serving customers well, while exceeding expectations and maintaining poise in demanding environments. Well balanced math and computer skills. With 15 + years of sales and customer service
Overview
15
15
years of professional experience
Work History
Bartender
North Side Tavern
09.2015 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Built relationships with vendors to manage orders and negotiate costs.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Retained long and strong customer relations.
Bartender
Club Level
03.2011 - 08.2016
- Served high customer volumes during special events, nights, and weekends.
- Served 1,000+ drinks at very high pace.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
Legacy High School
Broomfield, CO05.2018
Skills
- Suggestive Selling
- Sales Expertise
- Anticipating Guest Needs
- Extreme Multitasking
- Hospitality Service Expertise
- Customer Service
- Billing and Payment Processing
- Complex Problem-Solving
- Energetic and Outgoing
- High-Volume Environments
- Organizational Abilities
- Excellent Judgment
- Teamwork and Professionalism
Timeline
Bartender
North Side Tavern
09.2015 - Current
Bartender
Club Level
03.2011 - 08.2016
High School Diploma -
Legacy High School
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