Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chantelle Jewitt

Denver,CO

Summary

Dynamic and dependable professional with extensive experience in guest services at Denver Zoo. Recognized for exceptional customer service and problem-solving skills, adept at enhancing guest satisfaction and fostering community engagement. Proven ability to collaborate effectively and maintain confidentiality, ensuring a positive experience for diverse clientele.

Overview

7
7
years of professional experience

Work History

Front Desk

Kingbaptist
12.2023 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Front Desk/ Intake Worker

Unban Peak
03.2020 - 10.2023
  • Developed strong rapport with clients from diverse backgrounds through cultural sensitivity and respect during the intake process.
  • Conducted effective follow-ups with clients after initial intake appointments, ensuring ongoing support and addressing any emerging needs or concerns.
  • Maintained strict confidentiality of sensitive client information, adhering to ethical guidelines and organizational policies at all times.

Guest Services

Denver Zoo
01.2017 - 03.2019
  • Collaborated closely with other departments to meet guest needs and provide best possible experience.
  • Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
  • Supported team members by offering constructive feedback and coaching as needed.
  • Reviewed upcoming events and planned for expected challenges.
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Gave information about area attractions and provided directions.
  • Organized guest events, fostering a sense of community among visitors and creating lasting impressions.

Education

Bachelor Of Business - Business

Job Crop
Montana,MT
05.2008

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication
  • Organization and time management

Timeline

Front Desk

Kingbaptist
12.2023 - 01.2024

Front Desk/ Intake Worker

Unban Peak
03.2020 - 10.2023

Guest Services

Denver Zoo
01.2017 - 03.2019

Bachelor Of Business - Business

Job Crop
Chantelle Jewitt