Summary
Overview
Work History
Education
Skills
Timeline
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Chantelle  Jones

Chantelle Jones

Palmetto

Summary

Dynamic Project Manager with a proven track record at Coastal Creations Pools & Lagoons, excelling in project planning and relationship building. Expert in Pool Studio software, I successfully delivered high-quality designs on time and within budget, enhancing client satisfaction and team collaboration. Recognized for driving sales growth through effective communication and strategic planning.

Overview

6
6
years of professional experience

Work History

Project Manager / Pool Designer

Coastal Creations Pools & Lagoons
05.2025 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Overseeing pool design projects from conception to completion using Pool Studio software.
  • Collaborating with clients to create customized plans that meet their specifications and preferences.
  • Managing project timelines, budgets, and resources to ensure successful project delivery.

Inside Sales Representative

Heritage Pool Group
08.2023 - 05.2025
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Answered customers' questions regarding products, prices, and availability.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.

Additional Responsibilities

  • Coordinated daily delivery routes for drivers, optimizing logistics for timely service.
  • Assisted with inventory contral by precessing weekly reports, contrasting to better stock management.
  • Organized and facilitated Bi-weekly safety meetings, enhancing workplace safety awareness and compliance.


Sales Manager /Assistant Store Manager of Operations

Northeastern Pools and Spas
04.2019 - 06.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed accounts receivable billing, ensuring accurate invoicing and timely follow-up on payments to maintain positive cash flow.

Education

GED -

GED
St. Petersburg
09-2023

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Relationship building
  • Pool Studio
  • Work flow planning
  • Budgeting and forecasting

Timeline

Project Manager / Pool Designer

Coastal Creations Pools & Lagoons
05.2025 - Current

Inside Sales Representative

Heritage Pool Group
08.2023 - 05.2025

Sales Manager /Assistant Store Manager of Operations

Northeastern Pools and Spas
04.2019 - 06.2023

GED -

GED