Chantelle Keating
Wareham,US
Summary
Grateful, reliable, and responsible team player with excellent organizational skills and a strong commitment to meeting deadlines. Known for staying on top of tasks, getting things done on time, and supporting a positive, productive work environment. Brings a can-do attitude, attention to detail, and a willingness to grow and learn every day.
Overview
14
14
years of professional experience
1
1
Certification
Work History
BFC Addiction and Mental Health Clinic
BFC
New Bedford , Ma 02583
07.2023 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Recovery Bridger/Case Manager
Community Counseling of Bristol County
Fall River, MA
07.2023 - 04.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Community Manager
SAIL/SMEC
New Bedford, MA
07.2011 - 09.2017
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
- Managed caseloads effectively, prioritizing urgent cases and ensuring timely followups.
- Insurance credentialing/ Prior Authorizations.
- Advocated on behalf of clients to ensure they received the necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
Education
GED
Bridgewater State University
Bridgewater, MA05.2009
Certified Nurses Aide
Coastal Career Academy
Fall River, Ma06-2007
High School Diploma - Marketing Essentials
RiverView High School ,
Riverview, FL08.2004
Marketing Essentials
South County Career Center
Wimauma, FL06-2004
Skills
- Expense reporting
- Customer service
- Office management
- Information confidentiality
- Meeting planning
- File management
- Calendar management
- Documentation and reporting
- Event coordination
- Social media management
- Maintaining schedules
- Scheduling
- Document preparation
- Spreadsheet tracking
- Schedule management
- Confidentiality
- Boundaries establishment
- Client advocacy
- Suicide risk assessment
- Motivational interviewing
- Relapse prevention planning
- Behavioral assessment
- Individualized care planning
- Substance abuse
Certification
- Certified in Multiple Relias trainings.
- Certified in CPI/CPR
- Certified HHA.
- Certified Recovery Coach
- Recovery Support Navigator Skills.
- Highly experienced in working to get clients help with SNAP/EBT/RAFT/Housing/Counseling services/etc.
- Worked with Handicap/ Adults with disabilities for 11+years.
- Mental Health/Addiction Field 7+ Years.
References
Jay Rodriguez(774)394-0872
Kelly lopes(508) 509-1067
Jeremy Camara(774) 476-8392
Lisa Faye(706) 332-6367
Sheryl DeSilveira (508) 383-3740
Timeline
BFC Addiction and Mental Health Clinic
BFC
07.2023 - 06.2025
Recovery Bridger/Case Manager
Community Counseling of Bristol County
07.2023 - 04.2024
Community Manager
SAIL/SMEC
07.2011 - 09.2017
Certified Nurses Aide
Coastal Career Academy
High School Diploma - Marketing Essentials
RiverView High School ,
Marketing Essentials
South County Career Center
GED
Bridgewater State University