Chantelle Misk
Cottage Grove,OR
Summary
Dynamic Project Manager with a proven track record at Securian Financial, adept in creative and operational project management. Excelled in enhancing program efficiency, implementing Agile methodologies, and fostering team collaboration. Skilled in Adobe Experience Manager and Workfront, with a strong focus on stakeholder relations and client satisfaction.
Overview
11
11
years of professional experience
Work History
Project Manager
Securian Financial
09.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
- Used unique background of creative and operational project management to facilitate communication between product line and developers
- Supported Group marketing during peak enrollment periods by managing creative projects and leading operational initiatives for automation.
Senior Project/Program Coordinator
Securian Financial
10.2019 - 09.2022
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or
- Lead project coordinator efforts on operational based projects using software such as Adobe Experience Manager, and Adobe Workfront.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Senior Business Analyst Technology Specialist
Securian Financial
03.2017 - 10.2019
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Hybrid role allowing for creation of business requirements and manual quality assurance testing
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
Program Coordinator
Rem Wisconsin
09.2013 - 01.2017
- Supervised more than 10 employees while supporting four program participants.
- Developed and implemented individualized behavior support plans
- Facilitated meetings between staff, clients, and support teams to ensure alignment on behavior goals and provide optional communication
Education
Bachelor of Science - Industrial Psychology
University of Wisconsin, La Crosse
La Crosse, WI05-2016
Skills
- Creative project management
- Operational project management
- Team collaboration
- Client relations
- Stakeholder relations
- Work flow planning
- Document management
- Adobe Experience Management
- Adobe Workfront
- Creative Marketing Management
- Manual testing
- Requirement analysis
- Agile methodology
- Budgeting
Timeline
Project Manager
Securian Financial
09.2022 - Current
Senior Project/Program Coordinator
Securian Financial
10.2019 - 09.2022
Senior Business Analyst Technology Specialist
Securian Financial
03.2017 - 10.2019
Program Coordinator
Rem Wisconsin
09.2013 - 01.2017
Bachelor of Science - Industrial Psychology
University of Wisconsin, La Crosse
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