Chantelle Mitchell

• Meet deadlines by proactively managing individual and team tasks and streamlining processes.
• Supervised 3 locations to enforce high-quality standards of operation.
• Built positive and productive relationships with store and field leadership.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Established and cultivated solid business relationships with new or existing customers.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.

• Keep accurate records of customer interactions, transactions, and feedback in the customer service database.
• Process customer orders, returns, and exchanges efficiently and accurately.
• Use effective communication and active listening to understand customer needs and provide personalized solutions.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and clients.
• Perform medical massage therapy for neck and back pain
• Proactively identify and suggest improvements to enhance the customer experience.
• Respond promptly and professionally to customer inquiries

via phone, email, and live chat.

• Provide customers with detailed information and options, enabling them to make informed decisions regarding upsell opportunities.
• Proven track record of effectively booking and confirming reservations for customers, ensuring a seamless booking process.