Chantelle Westover
Santaquin,UT
Summary
Seasoned cosmetology professional with over 20 years of experience in customer service and managing small business. Experienced across a wide range of customer service and working one on one with clients. Adapts well to diverse challenges, clients, work environments, and schedules.
Overview
24
24
years of professional experience
Work History
Cosmetologist
Beauty Lux Salon
Kona, Hawaii
08.2023 - 07.2024
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Hair and coloring specialist
The Parlor
Payson, UT
05.2022 - 05.2023
- Managed color stocking and products to be sold.
- Managed client intake and answering texts and calls about scheduling.
- Kept up on current styles and the new techniques.
- Ordering and maintaining sufficient supplies for services offered.
Owner and Manager
Home Salon
Mona, UT
05.2010 - 03.2019
- Managed color stocking and products to be sold.
- Managed client intake and answering texts and calls about scheduling.
- Kept up on current styles and the new techniques.
- Ordering and maintaining sufficient supplies for services offered.
Hair Stylist and Coloring Specialist
Suggestions Salon
Orem, UT
04.2005 - 04.2010
- Assistant for 1 year for more established hairdressers.
- I learned different techniques and how to work with all kinds of different people.
- Took on my own clients and gained a very loyal clientele that stuck with me through multiple moves and babies and quitting and restarting.
- Able to understand what the client wants and formulate color and cut that helps the client get what they are looking for.
- Able to perform a wide range of services for clients.
Buser and Server
Applebee’s
Orem, UT
04.2002 - 03.2005
- Serving food and beverages while maintaining high quality formal table service to over 50+ customers daily.
- Ensured proper presentation and preparation of food products and beverages in an appealing way.
- Organized large parties reservations and special requests efficiently and accurately.
- Resolved complaints quickly and efficiently while keeping the customer’s best interests in mind.
Cashier
Zumiez
Orem, UT
12.2000 - 03.2002
- Retail sales and cashier.
- Knowledge of products
- Helped customers find what they were looking for
- Rang customers up and managed money
- Stocking items and labeling sales
Education
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Ricks College
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Utah Valley State College
Cosmetology License - Cosmetology
Paul Mitchell The School
Provo, UTSkills
- Interpersonal skills
- Effective communication
- Active listening
- Customer service
- Social skills
- Friendly communication
- Scheduling appointments
- Clear communication
- Customer consultation
- Professionalism and ethics
- Decision-making
- Trend awareness
- Relationship building
- Salon management
- Client loyalty building
- Payment processing
PERSONAL
I am a mother of 5. I am currently engaged to a great man with 3 kids. We stay busy with our kids, music and art. I am a hard worker. I learn fast. I am fun, like to talk and connect with people and gain new experiences.
Timeline
Cosmetologist
Beauty Lux Salon
08.2023 - 07.2024
Hair and coloring specialist
The Parlor
05.2022 - 05.2023
Owner and Manager
Home Salon
05.2010 - 03.2019
Hair Stylist and Coloring Specialist
Suggestions Salon
04.2005 - 04.2010
Buser and Server
Applebee’s
04.2002 - 03.2005
Cashier
Zumiez
12.2000 - 03.2002
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Ricks College
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Utah Valley State College
Cosmetology License - Cosmetology
Paul Mitchell The School