Chantelle R. Myers

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

• American Medical Technologist

Registered Medical Assistant

• Developed training programs for new medical assistants, enhancing team efficiency and patient care standards.
• Implemented electronic health record (EHR) systems, streamlining patient data management processes.
• Supervised daily operations of medical assistants, ensuring adherence to protocols and efficiency in patient care.
• Coordinated training programs for new staff, enhancing skills and knowledge in clinical procedures.
• Coordinated patient scheduling and follow-up procedures, improving appointment adherence rates.
• Led performance evaluations for team members, fostering professional development and accountability.
• Enhanced workflow processes by identifying bottlenecks and recommending solutions to improve service delivery.
• Monitored inventory levels of medical supplies, ensuring availability while minimizing waste and costs.
• Collaborated with physicians to develop best practices for patient care, optimizing treatment outcomes and satisfaction levels.
• Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
• Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
• Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
• Reduced wait times for patients by implementing an efficient triage system for urgent cases.
• Collaborated with human resources to recruit, interview, hire, and onboard new medical assistant team members.
• Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
• Called and faxed pharmacies to submit prescriptions and refills.
• Assisted physicians with patient examinations and medical procedures.
• Managed patient records using electronic health record (EHR) systems.
• Educated patients on treatment plans and medication instructions.
• Performed routine laboratory tests and collected specimens accurately.
• Supported healthcare team in delivering high-quality patient care.
• Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
• Collected histories, vitals, and current complaints via patient interviews.
• Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
• Optimized workflow within the clinic setting by effectively triaging incoming phone calls and addressing urgent concerns from patients or healthcare providers.
• Performed medical chart reviews to confirm accuracy and completeness.