Chantil Bates
Lockwood,NY
Summary
Proven Office Administration expert with a track record of enhancing efficiency at Finger Lakes Residential Center through top-notch administrative support and meticulous data entry. Skilled in office organization and administrative tasks, achieving significant improvements in operational workflows. Demonstrates exceptional communication and record-keeping abilities, ensuring confidentiality and professionalism.
Overview
9
9
years of professional experience
Work History
Administration Assistant 1
Finger Lakes Residential Caenter
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Office Assistant 2
Elmira Correctional Facility
03.2022 - 03.2024
- Interacted with family and friends of the Incarcerated Indidviaul by phone, to provide information.
- Expedited document processing with accurate data entry and timely filing.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Promptly received and forwarded incoming communications, such as phone calls, and letters, disbursements to appropriate staff.
Office Assistant 2
Southport Correctional Facility
07.2019 - 03.2022
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Reduced operational costs through effective inventory management and negotiation with vendors.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Office Assistant 2 Stores
Groveland Correctional Facility
07.2018 - 07.2019
- Managed daily operations to ensure smooth functioning of the storehouse, maintaining a clean, safe environment for all Incarcerated Indiviuals.
- Processed incoming and outgoing mail and packages according to established procedures.
- Supplied office's with supplies to keep office stocked with needed resources to operate smoothly.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines in State Shop and Commissary.
Office Assisant 1 Store and Supply
Southport Correctional Facility
10.2015 - 07.2018
- Completed clerical tasks such as filing, copying, and distributing/locating mail.
- Interacted with Incarcerated Individual's Families and friends by phone to provide information.
- Managed daily data entry, money coming in and kept clerical information accurate and up-to-date.
- Input data into spreadsheets and databases.
- Processed incoming and outgoing mail and packages according to established procedures.
- Created and maintained detailed records of all office activities.
Education
No Degree - Business Administration
I have 60 credits for Business Administration
Mathematics, English
06.1992
- Honor Roll [Semester and Year]1989 -1992
Skills
- Office Administration
- Administrative Support
- Data Entry
- Word Processing
Timeline
Administration Assistant 1 - Finger Lakes Residential Caenter
03.2024 - Current
Office Assistant 2 - Elmira Correctional Facility
03.2022 - 03.2024
Office Assistant 2 - Southport Correctional Facility
07.2019 - 03.2022
Office Assistant 2 Stores - Groveland Correctional Facility
07.2018 - 07.2019
Office Assisant 1 Store and Supply - Southport Correctional Facility
10.2015 - 07.2018
Corning Community College - No Degree, Business Administration
Spencer-Van Etten High School - , Mathematics, English
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