Chantil Bates
Lockwood,NY
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced residential environment. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administration Assistant 1
Finger Lake Residential Center
Lansing, NY
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased satisfaction by providing timely and professional responses to inquiries via e-mail or in-person visits.
- Safeguard private information through meticulous record=keeping practices, adhering to facility confidentiality polices at all times.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Proven ability to learn quickly and adapt to new situations.
Office Assistant 2- Calculations
Elmira Correctional Facility
Elmira, NY
03.2022 - 03.2024
- Organized files, developed spreadsheets, scanned documents to improve organizational workflow.
- Expedited document processing with accurate data entry and timely filing.
- Manged daily data entry and kept clerical information accurate and up-to-date.
- Promptly receive and forwarded incoming communications, such as phone calls, and letters, disbursements to appropriate staff.
- Worked effectively in fast-paced environments.
- Organized office operations and procedures, such as entering disbursements, preparing reports and maintaining records.
Office Assistant 2- Stores/Calculations
Southport Correctional Facility
Pine City, NY
07.2019 - 03.2022
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Created purchase orders and tracking invoices to avoid missed or delayed shipments.
- Reduced operational costs through effective inventory management and negotiation with vendors.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Office Assistant 2- Stores
Groveland Correctional Facility
Sonyea, NY
07.2018 - 07.2019
- Managed the receiving, stocking, and distribution of products within the Facility.
- Managed daily operations ensure smooth functioning of the Storehouse/State Shop, maintaining a clean, safe, organized environment for all Incarcerated Individuals.
- Processed incoming and outgoing mail and packages according to established procedures.
- Complied office's with supplies to keep offices/Units stocked with needed resources to operate smoothly.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines in State Shop and Commissary.
Office Assistant 1- Stores and Mail
Southport Correctional Facility
Pine City, NY
10.2015 - 07.2018
- Completed clerical tasks such as filing, copying and distributing/locating mail.
- Interacted with incarcerated Individual's families and friends by phone to provide information.
- Managed daily data entry, money coming in and kept clerical information accurate and up-to-date.
- Created and maintained detailed records of all office activities.
- Input data into spreadsheets and databases.
Education
High School Diploma -
Spencer-Van Etten High School
Spencer, NY06-1992
Some College (No Degree) - Business Administration/ 60 Credits
Corning Community College
Corning, NYSkills
- Data entry
- Administrative Support
- Word processing
- Organizational
Certification
- Licensed Cosmetologist
Timeline
Administration Assistant 1
Finger Lake Residential Center
03.2024 - Current
Office Assistant 2- Calculations
Elmira Correctional Facility
03.2022 - 03.2024
Office Assistant 2- Stores/Calculations
Southport Correctional Facility
07.2019 - 03.2022
Office Assistant 2- Stores
Groveland Correctional Facility
07.2018 - 07.2019
Office Assistant 1- Stores and Mail
Southport Correctional Facility
10.2015 - 07.2018
High School Diploma -
Spencer-Van Etten High School
Some College (No Degree) - Business Administration/ 60 Credits
Corning Community College
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