Accomplished professional with a proven track record in customer service and vehicle maintenance, notably with Uber. Excelled in roles requiring GPS route planning and problem-solving, enhancing operational efficiency and client satisfaction. Demonstrated ability to manage time effectively, achieving significant results in fast-paced environments. Skilled in both interpersonal communication and technical tasks, ensuring safety and service excellence.
Hi, I’m
Chantil Bowers
Summary
Overview
25
years of professional experience
Work History
Uber
Driver
06.2023 - Current
Job overview
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Walmart
Greeter / Loss Prevention
06.2024 - 07.2024
Job overview
- Fielded customer complaints and notified managers.
- Acted as first point of contact for visiting clients and customers.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Retained knowledge of promotions, products and services for informative customer advice.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Kept a close eye on customers to make sure items are scanned correctly
State of Tennessee
Data Processing Specialist II
08.2007 - 09.2014
Job overview
- Compiled information and input into different database.
- Sorted and processed incoming reports before putting data into processing software.
- Generated detailed reports from collected data to inform stakeholders.
- Employed SQL to query databases and retrieve data.
Jackson Hewitt
Tax Preparer
01.2005 - 04.2009
Job overview
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Offered clients recommendations to reduce tax liabilities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Regions Bank
Teller
08.2006 - 06.2007
Job overview
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Maintained accurate records of customer transactions in line with bank procedures.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Dell Computers
Production Line Leader
09.2000 - 06.2006
Job overview
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Monitored and verified quality in accordance with statistical process or other control procedures.
- Made recommendations for new or revised processes and supported implementation.
- Operated light-duty bench and floor-type machine tools and automation equipment.
- Checked machines using prescribed gauges, jigs and fixtures to measure close tolerances.
- Worked on complex problems requiring independent action and high degree of initiative to resolve issues.
Education
Nashville State Community CollegeNashville, TN
No Degree from Mathematics & Nursing
University Overview
Skills
- Appointment Scheduling
- Commercial driving
- Vehicle Maintenance
- Vehicle Inspection
- Passenger Assistance
- Customer Service
- GPS and route planning
- Safety Management
- Time Management
- Valid Driver's License
- Problem-Solving
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceFlexible work hoursPaid time offPaid sick leave4-day work week401k matchStock Options / Equity / Profit SharingHealthcare benefitsWork from home optionCareer advancementTimeline
Greeter / Loss Prevention
Walmart
06.2024 - 07.2024
Driver
Uber
06.2023 - Current
Data Processing Specialist II
State of Tennessee
08.2007 - 09.2014
Teller
Regions Bank
08.2006 - 06.2007
Tax Preparer
Jackson Hewitt
01.2005 - 04.2009
Production Line Leader
Dell Computers
09.2000 - 06.2006
Nashville State Community College
No Degree from Mathematics & Nursing
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