Chantise Shark, CMAA, CPT, CBCS
Washington,DC
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
20
20
years of professional experience
4
4
Certification
Work History
Phlebotomist
Kaiser Permanente
03.2022 - Current
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles on patients from infants to geriatrics
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Reviewed and processed requisitions for laboratory tests.
Phlebotomist
Actalent
08.2020 - 02.2022
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Reviewed patient records for accuracy and completeness.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed Fax Mail for lab order results submitted by Dr's outside of Kaiser
Phlebotomist Technician
University Of Maryland Charles Regional Hospital
01.2019 - 06.2020
- Obtained blood specimens by performing venipuncture and finger sticks 40+ times per day
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
- Organized daily work based on collection priority
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists
- Accurately labeled vacutainer tubes with patient name, date and time of collection
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Logged patient information and recorded results into system using Cerner , Cerner Bridge and EPIC programs
- Stocked phlebotomy cart or carrier with appropriate supplies
- Assembled tourniquets, needles and blood collection devices to prepare work trays
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
Store Manager
Starbucks
01.2009 - 03.2016
- Established and administered annual budget with effective controls to prevent overage, minimize burn rate and support sustainability objectives
- Oversaw, trained and encouraged 15+ Assistant Managers, Shift Supervisors, and Barista's, promoting culture of efficiency and performance
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
- Rotated merchandise and displays to feature new products and promotions
- Managed vendor selection and relations to guarantee best pricing and on-time deliveries
- Analyzed and interpreted store trends to facilitate planning
- Completed weekly profit and loss performance reports
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Created work schedules according to sales volume and number of employees
- Generated repeat business by delivering exceptional customer service and positive engagement
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Coached sales associates on product knowledge by using multiple training tools
- Boosted sales by 50% by effectively cultivating customer rapport and delivering superior customer service
Education
Certification - Billing And Coding
University of The District of Columbia
Washington, DC08.2019
Certification - Phlebotomy
University of The District of Columbia
Washington, DC08.2018
Certification - Medical Office Administrative Assistant
University of The District of Columbia
Washington, DC05.2018
Certification - Medical Terminology
University of The District of Columbia
Washington, DC05.2018
Skills
- HIPAA compliant
- Capillary and venipuncture
- Team player
- Sample and specimen collection
- Medical Coding
- Skilled in Meditech, Cerner, Cerner Bridge, and EPIC software
- ICD10, CPT, and HCPCS Trained
- Medical laboratory procedures
- Health information Technology
- Processing payment
- Aliquot specimens
- Centrifuge
- Multitasking Abilities
- Critical Thinking
- Patient confidentiality
- Blood Collection
- Phlebotomy
- Venipuncture
- HIPAA Compliance
- Blood Specimen Storage
- Specimen Labeling Procedures
- Insurance Knowledge
- Equipment and Instrument Sterilization
Certification
- NHA Certified Billing and Coding Specialist (BCBS)
- NHA Certified Phlebotomy Technician (CPT)
- NHA Certified Medical Administrative Assistant (CMAA)
Timeline
Phlebotomist
Kaiser Permanente
03.2022 - Current
Phlebotomist
Actalent
08.2020 - 02.2022
Phlebotomist Technician
University Of Maryland Charles Regional Hospital
01.2019 - 06.2020
Store Manager
Starbucks
01.2009 - 03.2016
Certification - Billing And Coding
University of The District of Columbia
Certification - Phlebotomy
University of The District of Columbia
Certification - Medical Office Administrative Assistant
University of The District of Columbia
Certification - Medical Terminology
University of The District of Columbia