Jade Gilbert
Las Vegas,NV
Summary
Dedicated Phlebotomist with a 99% success rate in venipuncture, known for meticulous attention to detail and commitment to delivering accurate patient results. Demonstrates a calm demeanor under pressure, effectively ensuring patient comfort throughout procedures. Core competencies include strong interpersonal skills and adherence to safety protocols, contributing to a positive healthcare environment.
Overview
12
12
years of professional experience
Work History
Phlebotomist
Clinical Pathology Laboratory
Las Vegas, NV
04.2023 - Current
- Monitored patients for adverse reactions and provided immediate care as needed.
- Participated in continuing education to stay current with phlebotomy practices.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Documented patient information into electronic medical records system.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Phlebotomy Intern
Clinical Pathology Laboratory
Las Vegas, NV
08.2022 - 09.2022
- Successfully performed 100 venipuncture procedures during training, with a 99% success rate.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Educated patients on specimen collection procedures and post-draw care.
- Maintained a clean and organized work area, adhering to proper sanitation procedures at all times.
Collections Agent
Silver State Schools Credit Union
Las Vegas, NV
06.2021 - 07.2022
- Resolved complex issues that arose during the collections process.
- Ensured compliance with federal and state collections laws and regulations.
- Utilized collections software and databases for efficient account management.
- Conducted detailed account audits to identify discrepancies and resolve billing issues.
Assistant Manager
CURO Financial
Las Vegas, NV
10.2016 - 06.2021
- Evaluated individual and team business performance and identified opportunities for improvement.
- Communicated regularly with customers to gain insights into their needs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
Key Holder
Payless Shoesource
Las Vegas, NV
12.2012 - 10.2016
- Collaborated with management to determine key tasks and delegate to staff members.
- Monitored employee performance to ensure adherence to company policies and procedures.
- Assisted customers with product selection and resolving complaints.
Education
Certified lab assistant -
Las Vegas College
Las Vegas, NV07.2022
high school diploma -
College of Southern Nevada High School
Las Vegas, NV06.2012
Some College (No Degree) - Medical Laboratory Science
College of Southern Nevada
Las Vegas, NVSkills
- Venipuncture
- Infection control
- Blood culture collection
- Proper specimen handling
- Medical records management
- HIPAA compliant
- Pediatric phlebotomy
- Quality control
- Basic medical terminology
- Data entry
- strong attention to detail
Timeline
Phlebotomist
Clinical Pathology Laboratory
04.2023 - Current
Phlebotomy Intern
Clinical Pathology Laboratory
08.2022 - 09.2022
Collections Agent
Silver State Schools Credit Union
06.2021 - 07.2022
Assistant Manager
CURO Financial
10.2016 - 06.2021
Key Holder
Payless Shoesource
12.2012 - 10.2016
Certified lab assistant -
Las Vegas College
high school diploma -
College of Southern Nevada High School
Some College (No Degree) - Medical Laboratory Science
College of Southern Nevada
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