Chanyce Mcclain
Morrisville,NC
Summary
Dynamic and dependable professional with a strong background in customer service and teamwork, honed at Parks Hospitality. Proven ability to manage multiple tasks under pressure while ensuring guest satisfaction. Certified in First Aid and CPR, I excel in creating inclusive environments and empowering youth through engaging programs, demonstrating leadership and effective communication skills.
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.
Overview
6
6
years of professional experience
Work History
Banquet Server
Parks Hospitality
04.2022 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out professional service, retaining polite and friendly approach at all times.
Non Technical Maintenance Technician
Mr.Harveys Home Renovation
05.2019 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshoot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
Youth Development Professional
Salvation Army After School/Summer Camp Program
06.2021 - 03.2025
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Supervised youth and maintained security for each child under care.
- Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
- Empowered youth leaders by providing opportunities for them to take on leadership roles within the organization and serve as role models for their peers.
- Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
- Developed strong rapport with families, ensuring their involvement in supporting the growth of their children within our programs.
Education
Score Academy
1423 Garner Station Blvd, Garner N.C. 27603Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Public safety awareness
- First aid and CPR certified
- Child's CPR certified
- Infant CPR certified
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Organizational skills
- Active listening
- Verbal communication
- Problem resolution
- Decision-making
- Strong work ethic
- Teamwork and cooperation
- Leadership qualities
- Goal setting and achievement
- Power Tools Use
Timeline
Banquet Server
Parks Hospitality
04.2022 - Current
Youth Development Professional
Salvation Army After School/Summer Camp Program
06.2021 - 03.2025
Non Technical Maintenance Technician
Mr.Harveys Home Renovation
05.2019 - Current
Score Academy
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