Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Hi, I’m

Chanze Patterson

San Antonio,TX
“Don’t join an easy crowd; you won’t grow. Go where the expectations and the demands to perform are high.”
Jim Rohn
Chanze Patterson

Summary

Dynamic leader oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of empowering individuals, leadership, operations, and ensuring exceptional customer satisfaction. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.

Overview

15
years of professional experience

Work History

VASA Fitness

DIRECTOR
05.2021 - 06.2023

Job overview

  • Created a scalable fitness focused Guest to Member Journey that contributed to Membership dues from $82.8 million to $108 million in 2 years.
  • Collaborated to create a scalable PT sales flow that increased PT revenue from 56% to 68%.
  • Personal Training EFT growth $11.7 million to $20.4 million in 2 years.
  • Evolved a high performing Regional and District Manager team through monthly leadership and sales training.
  • Developed a trainer recruitment program that increased PT pipeline recruitment by 57%.
  • Assisted with creating training materials, programming templates, sales tools, client experience standards, onboarding materials and more.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.

MUV Fitness

PARTNER/REGIONAL MANAGER
09.2014 - 08.2020

Job overview

  • Developed a personal training program from the ground up. In 4 locations, increased personal training sales from $0 to $3.3 million annually in 2 years.
  • 7 locations produced $5.1 million annually after 4 years.
  • Initiated and taught an extensive 5-day onboarding process for all new hires monthly.
  • Implemented daily continual education for all employees on sales, personal training and nutrition that increased employee retention by 10%.
  • Oversaw 120+ employees, developed employees into leaders, management & district management positions that exceeded their targets as managers.
  • Spearheaded the development of a 90-day weight loss program which increased revenue by 23% quarterly.
  • Supervised staff to optimize brand expansion initiatives and productivity.

Vision Quest Sport & Fitness

DISTRICT MANAGER
05.2008 - 01.2014

Job overview

  • Oversaw 5 busy locations with an annual revenue of $3+ Million, including direct supervision of 15 managers.
  • Resolve customer complaints regarding sales and service excelling reviews from 3.5 stars to 4.6 stars on yelp.
  • Catapulted our other 8 failing health clubs into profitable, fully trained and staffed within 180 days.
  • Responsible for dotFIT supplement sales earning #1 in sales in the world 4 years in a row. 200k+ annually.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.

Education

Eastern Kentucky University
Richmond, KY

Bachelor of Science from Communications Health Science

Skills

  • Organizational Development
  • Financial Management
  • Board Reporting
  • Hiring and Retention
  • Charismatic Leader
  • Solve Production Problems
  • Networking
  • Client Advocacy
  • Motivational Leadership
  • Constructive Feedback

Accomplishments

  • Microsoft excel & power point 15+ years
  • ABC Financial/Data Trak 15+ years
  • N.A.S.M + dotFIT
Availability
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Timeline

DIRECTOR

VASA Fitness
05.2021 - 06.2023

PARTNER/REGIONAL MANAGER

MUV Fitness
09.2014 - 08.2020

DISTRICT MANAGER

Vision Quest Sport & Fitness
05.2008 - 01.2014

Eastern Kentucky University

Bachelor of Science from Communications Health Science

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Chanze Patterson