CHAP HOLLIN

• Supported campers with Autism, sensory processing issues, and ADHD in daily activities to foster independence and social skills.

• Integrated arts, drama, and outdoor play to enrich program experience and encourage teamwork among participants.

• Planned activity schedules, assigned duties, and ensured safety and program standards.

• Supervised counselors and coordinated daily operations to enhance program delivery and participant engagement.

• Led enrichment programs for students of various ages, enhancing creativity, learning, and inclusion outcomes.

• Implemented structured behavior management and de-escalation strategies to create a supportive learning environment.

• Coordinated with school staff and parents to ensure consistent communication and support.

• Acted as a liaison between the stage management team and actors, the crew, and other departments.

• Facilitated collaboration among cast and crew, contributing to enhanced production quality. among cast and crew.

• Assisted with moving scenery, operating spotlights, and operating the fly system. Assisted the Stage Manager with opening and closing duties every night.

• Resolved unexpected issues and escalations in high-stress, fast-paced environment, ensuring smooth production flow.

• Performed in multiple productions (8-10 shows a week), performing consecutively starting in the summer 2022 until May of 2023.

• Achieved sales goals by effectively recommending products and upselling items.

• Executed transactions, recommended products, and resolved conflicts to support customer satisfaction.

• Provided outstanding customer service to enhance shopping experience in fast-paced environment.

• Responded to customer concerns with professionalism, ensuring high satisfaction.

• Cultivated effective communication and multitasking abilities to improve service delivery.

• Collaborated with team members to ensure smooth daily operations to meet sales objectives.

• Delivered personalized customer service, leveraging product knowledge to enhance customer experience and uphold visual merchandising standards.

• Partnered with team members to achieve sales targets through effective collaboration and support.

• Processed sales transactions accurately, including cash, credit and returns.

• Assisted in store opening, closing, and daily operations to ensure a seamless shopping environment.