Ethan Chapman
Melissa,TX
Summary
Dynamic professional with a proven track record at Boot Barn, enhancing customer satisfaction and streamlining operations. Excelled in customer service and cash handling accuracy, significantly contributing to repeat business through problem-solving and teamwork. Demonstrated expertise in maintaining high safety and cleanliness standards, underscoring a commitment to excellence and efficiency in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Inventory Control Specialist
Boot Barn
McKinney, TX
07.2024 - Current
- Managed and coordinated all inventory movements within the store.
- Utilized Aptos software to manage item receipt and transfers.
- Directed team of assistants during the past year.
- Ensured meticulous daily record-keeping with logs and unit trackers, structured by week, month, and year.
- Ensured back room remained exceptionally clean, tidy, and well-organized.
Sales Associate
Boot Barn
McKinney, TX
12.2022 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Groundskeeper
Retreat Anna, Retreat DFW Experience
Anna, TX
04.2023 - 09.2023
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
- Collaborated with management to develop long-term plans for property enhancements and upgrades.
Pool Monitor
Holmes Services
Anna, TX
06.2022 - 08.2022
- Improved patron satisfaction by enforcing pool rules and maintaining a clean, organized environment.
- Inspected restrooms and locker rooms for cleanliness hourly.
- Prevented accidents by consistently monitoring guest behavior around the pool area and intervening when necessary to maintain safety standards.
- Increased awareness of pool events and promotions through effective communication with patrons both in-person and via social media platforms.
Education
High School Diploma -
Melissa High School
Melissa, TX05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Cash Handling Accuracy
- Store Opening and Closing
- Organization and cleanliness
- Proficiency in UPS and FedEx systems
- Keeping detailed paper logs
- Receiving and processing
- Fast paced work environment
Accomplishments
- Achieved an airworthy airplanes by completing annual and 100 hour inspections with accuracy and efficiency.
Certification
- Earned Private Pilots Certificate through flight training by being an active and long standing member in the Tango Thirty-One Aero Clube.
Affiliations
Affiliated with the Tango Thirty One Aero Clube where I learned how important attention to detail is. Over the years I have done anything from oil changes on airplanes, to complete restorations. Overseen and guided through annual and 100 hour inspections by A&P and IA certified mechanics, teaching me valuable lessons and skills.
Timeline
Retail Inventory Control Specialist
Boot Barn
07.2024 - Current
Groundskeeper
Retreat Anna, Retreat DFW Experience
04.2023 - 09.2023
Sales Associate
Boot Barn
12.2022 - 07.2024
Pool Monitor
Holmes Services
06.2022 - 08.2022
High School Diploma -
Melissa High School