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Associate Principal Engineer

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Field Service Leader and Medical Field Engineering Professional with 20+ years of experience in medical device service, technical operations, and team leadership regionally. Proven track record of driving revenue growth, improving service efficiency, resolving complex system issues, and ensuring regulatory compliance. Recognized for strengthening team performance, enhancing customer satisfaction, and supporting high standards of patient safety and operational excellence.

Results-driven Field Service Manager with two years of experience in operational turnarounds within fast-growing markets. Expertise in team performance enhancement, budget management, and strategic task delegation, resulting in a team size increase of 100% and a ranking improvement from bottom to top third within one year. Skilled in fostering accountability and transparent communication to drive rapid improvements in performance metrics.

Experienced Field Service Manager specializing in cannabis sales, with more than 8 years of success in driving sales and maintaining client relationships. Delivered $1.1 million in sales growth in the first year at Dialed In Gummies, overseeing 280+ accounts. Anticipated sales of over $6.5 million for 2025, showcasing skills in strategic negotiations and market strategy. Proven ability in event planning and team leadership to achieve business objectives.
~ Team Player ~ Business Development ~ Goal Oriented ~ Closing Deals ~ Productivity
~New Product Development ~Cold Calling ~ Cannabinoid Education ~ Marketing Strategy ~Conflict Management

 Results-oriented and customer-focused Sr. Field Service Engineering Manager leading high performing international teams in both frontend and backend semiconductor processes. Determined to achieve extraordinary results with a professional attitude, high ethics, and strong attention to accuracy. 

Chaquetta Grace

Overview

Work History

Field Service Manager

FSE/Installation and Svc. Log. Coordinator

Laboratory Supervisor

Histocompatibility Technologist/QA QI Specialist

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Master of Science - Biomedical Sciences

Bachelor of Science - Biology

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Field Service Manager

FSE/Installation and Svc. Log. Coordinator

Laboratory Supervisor

Histocompatibility Technologist/QA QI Specialist

Master of Science - Biomedical Sciences

Bachelor of Science - Biology

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