CHARANISE WHREN
USPS
Suitland,MD
20
years of professional experience
Detail-oriented professional with a strong background in warehouse management and supply chain logistics. Known for exceptional customer service skills and effective documentation practices, driving improvements in safety and operational efficiency.
Work History
USPS CARRIER
5 Years 11 Months- Delivered mail efficiently across designated routes, ensuring timely service to all customers.
- Operated postal delivery vehicles while adhering to safety and traffic regulations.
- Sorted and organized incoming and outgoing mail for optimal processing efficiency.
- Assisted in training new employees on route navigation and operational procedures.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
FOOD AND NUTRITION
3 Years 8 Months- Exhibited personal responsibility by consistently meeting deadlines and managing time effectively.
- Thrived in fast-paced environments by quickly responding to changing demands and maintaining focus.
- Balanced independent work and teamwork to contribute effectively to group objectives.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Prep Cook
2 Years 2 Months- Collaborated with chefs to execute daily meal prep plans and special event menus.
- Prepared ingredients by chopping, slicing, and measuring to ensure kitchen efficiency.
- Managed inventory levels and restocked supplies to maintain operational flow.
- Maintained cleanliness and organization of workstations in compliance with safety standards.
- Implemented streamlined processes for ingredient sourcing and waste reduction efforts.
- Assisted in training new staff on food preparation techniques and kitchen policies.
Bakery Clerk
2 Years 7 Months- Trained new staff on bakery procedures and best practices for customer interaction.
- Conducted quality checks on baked goods to ensure freshness and compliance with standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Implemented visual merchandising strategies that increased product visibility and sales appeal.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
Bakery Clerk
7 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions and maintaining accurate till balances.
- Maintained cleanliness and organization of bakery displays to ensure appealing presentation.
- Monitored inventory levels and restocked products to meet customer demand.
- Collaborated with team members to optimize workflow during peak hours for improved service speed.
SERCURITY GUARD
4 Years 2 Months- Conducted regular patrols to identify potential security risks and maintain a secure environment.
- Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
- Responded effectively to alarms and emergencies, coordinating with law enforcement.
- Implemented security protocols, enhancing overall operational efficiency and risk management.
- Prepared detailed incident reports for review, ensuring accurate documentation of all activities.
- Fostered positive relationships with clients through professional communication and customer service skills.
Education
High School Diploma
Skills
Route optimization
Transportation management
Route management
Fleet management
Safety compliance
Client relations
Documentation & recordkeeping
Warehouse management
Supply management
Timeline
USPS CARRIER
USPS
11.2020 - CurrentRead More
FOOD AND NUTRITION
MedStar Georgetown University Hospital
11.2016 - 07.2020Read More
Prep Cook
DC Central Kitchen
09.2014 - 11.2016Read More
Bakery Clerk
Harris Teeter
02.2012 - 09.2014Read More
Bakery Clerk
Giant Food
06.2011 - 01.2012Read More
SERCURITY GUARD
CES Security Services
01.2007 - 03.2011Read More
BALLOU SENIOR HIGH SCHOOL
High School Diploma
Read More