Peyton McCafferty

• Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Collaborated with team members to meet and exceed performance goals consistently.
• Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
• Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
• Provided exceptional customer service through effective communication with clients at every stage of the process.
• Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
• Operated vehicles and equipment to transport packages and mail pieces.
• Planned and cased mail in sequence of delivery for designated route.
• Directly interacted with customers to deliver mail, packages, and ordered goods.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
• Handled mail and packages with care to prevent damage during delivery.
• Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
• Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
• Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.

• Reduced pest infestations by conducting thorough inspections and identifying potential problem areas.
• Improved customer satisfaction by providing professional, timely, and effective pest control services.
• Assisted in the development of customized pest management plans for various clients, resulting in tailored and effective solutions.
• Increased client retention by maintaining open communication lines and addressing concerns promptly.

Assisted directing traffic at Air show