Provide case management services, Assessment, Drug treatment court clients , provided services for Temporary Cash Assistance verification form intake Assessments at department of social services assisting with resources to clients based on assessment results using various assessment tools, ASAM-PPC2R criteria, clinical skills, and education.
Maintain complete, accurate, and orderly case files in Best Notes, SMART, Excel, Statistical, Care & Case management Monthly Report
Analytics, Clinical Trials, Monthly Reports, patient quarterly sensor collection of data, progress notes indicating client in PHP, and IOP, collateral contacts. Clinical Assessment drug screenings, Conduct Urinalysis Screening, Daily Client Screenings, Weekly Tracking Report Contacts with Treatment Centers, Substance Abuse Counselors, and Substance Abuse Programs in order to put in clients hour to stay incompliance with state benefit Temporary Cash Assistant and, Food Supplement Program.
Addiction Counselor Mother's and Children Facility
Chrysalis House
Crownsville, MD
06.2022 - 11.2024
Escort clients to methadone clinic ,doctor appointments, motivate clients on daily basis during group sessions ,Facilitate groups 1:1 sessions, Bio Psycho history assessment intake Follow code of Ethics, ICAN Notes treatment planning update every Thirty Days. Therapeutic Group Topics Daily, ASAM, Individual group therapy sessions, case management, and related, providing group therapy counseling for inmates at the level of
8507 correctional facilities for women. Administer medication, Triage obtain vital signs Methadone, and Suboxone Strips to clients with supervision collect urinalysis for drug testing, Engage in daily activities, assist clients with strengthening organization priorities, Assist with clients children by caring for them.
Assisted with child development activities such as educational games, Arts and Crafts, Creative writing encouraging journaling, poetry, or story writing to help children process emotions. Music Therapy, Role playing, and family activities.
Surgical Medical Assistant/ Medical Coder
Baltimore Washington Medical Center
Glen Burnie, MD
02.2023 - 03.2024
Assist Orthopedic Surgeon with knee replacement Surgery , Hip Surgery, and Hand Surgery. Place Orthotic orders for special fitted shoe measurements, Sterling Instruments, Set up Surgical Procedure tray, administer cortisone shot knee injections, administer Prolia shot subcutaneous injection, Triage
Vital Signs, Weight, Height, Measurements, Documentation of Patient Medical Intake, Reviewed History form , update Medication list, Submit Right Fax Clinical Visit Summary to patient Primary Provider via through Epic Medical Software with Physician Authorization to Submit Requested Referral.
Pediatric Practice Manager
Premier Pediatric
Glen Burnie, MD
08.2019 - 01.2023
Hiring on boarding, Interview Candidates for employment opportunities, Staff disciplinary corrective action if needed,Responsible for checking the mail post office errands, Weekly bank Deposit of patients
Date of Services payments, Counting Money reverifying monthly revenue payments, Ensuring Physician
State OF Maryland Credentialing is up dated through Federation Of State Medical Boards, Making sure physicians medical insurance are updated through Heidis Measure Medical Insurance EMR Systems.
Building physicians schedules through Athena medical software, Creating Staffing Scheduling, approval of time off, Time clock management, Ordering vaccinations, staying in compliance with Maryland VFC
Vaccines training program for Children. Prior Authorizations, Referrals Submit billing claims, Super billing,account receivables
ICD 9c10 codes, Verifying Insurance eligibility, Authorizations, obtaining blood cultures, and Pediatric vitals. Assist Physicians with NCS/EMG of Neurology studies including,NCS,EEG, on Infant's and, Toddlers.
Obtaining blood
Pressure, Height, Weight, 10 lead electrode placement, 12 lead ECG/ EKG placement, PKU screening test
Head Circumference, Administering vaccines, drawing blood
Influenza Testing, RSV Testing, Strep Testing, Connecting Patient to telemedicine virtual appointments, communicating with health insurance companies to verify patient eligibility for office visit.
Senior Pediatric Center Care Manager
Night-time Pediatrics
Gambrills, MD
08.2008 - 06.2021
Triage, Obtain vital signs, Strep cultures, Influenza testing, Mono testing, RSV testing, working on multiple, Echo Cardiology
EMR systems such as Eclinical Works, Athena. and Cerner. Collecting co pays, calling patients with test results, Administering vaccines, updating medical billing ICD coding. Excel Spreadsheet, Availity Care
First checking patients health data tally assessment tracker.
Case Management Specialist
Serenity Acres Treatment Center
Crownsville, MD
05.2013 - 11.2018
Crisis Management, Crisis Intervention, Treatment planning, Encouraging clients to engage in group sessions four times a day. Rounds, checked rooms, items, and clothes for safety purposes to make sure clients wouldn’t relapsed. Escort clients to Doctor appointments, Therapist appointments. Attended Drug
Court appointments, Meetings with Colleague Case Managers, Advising one to one peer support. IOP, OP, PHP Clients, Providing care to clients who attend 1:1 sessions, Assisted Counselor with facilitating group sessions. Administered drug test daily once client returned from any scheduled passes with permission and authorization approval Case Manager Monitored personal phone calls, assisted client with scheduling appointments with , social worker, or any financial assistance to help improve client’s stability. Administered Medications .
Direct Support Professional Special Needs Specialist
The Providence Center
Severna Park, MD
08.2006 - 06.2012
Participate in the development and implementation of Individual Plan (IP), personal plan or an alternative framework or individual teaching plan.
Assists people supported to meet physical (e.g., health, grooming, toileting, eating) and personal management needs (e.g., human development, human sexuality), by teaching skills, providing supports, and building on individual strengths and capabilities that will lead to increased independence.
Contribute as a part of a POM team, building companionship and community, facilitating supports, developing activities that have value to the person.
Explores vocational interests and aptitudes, assists in preparing for job or school entry, and reviews opportunities for continued career growth.
Educates people receiving supports, co-workers and community members about issues by providing information and support.
CNA - Certified Nursing Assistant
MORNINGSIDE ASSISTED LIVING
Severn, MD
09.2003 - 06.2010
Certified Nursing Assistant- Provided Personal Care by helping patients bath, dress , and using the restroom.
Mobility helping patients walk, stand, and exercise.
Obtaining vital signs, temperature, weight input & out put of urinalysis.
Reported changes in patient’s, health to Nurses, and Superiors.
Repositioning patient’s every two hours
Ensure patient’s safety and, comfort.
Follow Infection control procedure guidelines, including HIPAA guidelines Health Insurance Portability and Accountability .
Education
Master's degree - Clinical Psychology
The University of Arizona
05.2026
Certificate - Substance Abuse Counselor
Anne Arundel Community College
Arnold, MD
12.2025
Bachelor's degree of Science - Medical and Health Services Management
American National University
Tampa, FL
06.2025
Associate's degree - Health Information Management
Ultimate Medical Academy
Tampa, FL
06.2020
High school diploma - undefined
Center Of Applied Technology-North
Severn, MD
05.2004
Skills
Patient monitoring
Medical terminology
ICD-9
Addiction counseling
Administrative experience
Conflict management
Vital signs
Patient personal care assistance
Microsoft Access
Medical billing
Talent Acquisition
Triage
Hoyer Lift
Medical Billing
Experience Administering Injections
Project implementation
Software troubleshooting
Account management
Patient Care
Accounting software
ICD-10
CPT coding
HIPAA
Direct support
CPT Coding
Typing
ADP
Leadership
Insurance Verification
Presentation skills
Proofreading
Continuous improvement
Office management
Medical office management
Data management
Financial services
GCP
Accounting
Data analysis skills
Microsoft Outlook
Clinical research
EMR Systems
Medical Coding
Geriatrics
Behavioral health
Research
Cerner
Senior care
QuickBooks
Computer literacy
Medical Records
Sales
Caregiving
Human resources
ICD Coding
Blood sampling
Program management
Clinical documentation improvement
Lead generation
Time management
Financial software
Documentation review
Employment & labor law
Analysis skills
Data collection
Teaching
OSHA
Cleaning
Marketing
Psychiatric technician experience
Athenahealth
Communication skills
Customer service
Supervising experience
Epic
Interviewing
Transcription
Timeline
Addiction Counselor Specialist
TIME ORGANIZATION, INC
08.2024 - Current
Surgical Medical Assistant/ Medical Coder
Baltimore Washington Medical Center
02.2023 - 03.2024
Addiction Counselor Mother's and Children Facility
Chrysalis House
06.2022 - 11.2024
Pediatric Practice Manager
Premier Pediatric
08.2019 - 01.2023
Case Management Specialist
Serenity Acres Treatment Center
05.2013 - 11.2018
Senior Pediatric Center Care Manager
Night-time Pediatrics
08.2008 - 06.2021
Direct Support Professional Special Needs Specialist
The Providence Center
08.2006 - 06.2012
CNA - Certified Nursing Assistant
MORNINGSIDE ASSISTED LIVING
09.2003 - 06.2010
Master's degree - Clinical Psychology
The University of Arizona
Certificate - Substance Abuse Counselor
Anne Arundel Community College
Bachelor's degree of Science - Medical and Health Services Management
American National University
Associate's degree - Health Information Management
Addiction Medicine RN (Charge Detox Nurse) at Recovery Village Cherry Hill @ Cooper (ARS)Addiction Medicine RN (Charge Detox Nurse) at Recovery Village Cherry Hill @ Cooper (ARS)