Chardelle Campbell
Albemarle,NC
Summary
Dynamic and dependable, I used my customer service and problem-solving skills at Wendy's, excelled in a fast-paced environment, and demonstrated a strong work ethic and the ability to multitask effectively. Known for a friendly attitude and teamwork, consistently met deadlines, and contributed to a positive team dynamic.
When working at the desk, I am a personable and organized individual with a knack for creating a welcoming and efficient environment. Possesses strong communication and multitasking abilities and proficiency in using office software and managing schedules. Committed to enhancing team productivity and delivering exceptional service.
Administrative professional with experience in desk support roles, bringing a proven track record of managing office tasks and delivering excellent customer service. Valued for teamwork and adaptability, ensuring smooth daily operations. Known for strong organizational skills and effective communication.
Overview
1
1
year of professional experience
Work History
Desk Assistant
Housing and Residence Life
Winston-Salem, NC
08.2024 - Current
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
- Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.
- Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
- Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
- Improved office efficiency by organizing and streamlining filing systems.
- Enhanced communication between departments by acting as a liaison, relaying relevant information accurately and efficiently.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted new employees in their onboarding process providing orientation materials guiding them through company procedures systems.
- Maintained updated contact lists across various platforms ensuring ease access essential information during crucial moments.
- Assisted manager in all aspects of business operations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Wendys
Wendys Restaurant
Charlotte, NC
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Science - Early Childhood Education And Care
Winston Salem State University
Winston-Salem, NC12-2026
High School Diploma -
Independence High School
Charlotte, NC06-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Attention to detail
- Multitasking
- Multitasking Abilities
- Dependable and responsible
Timeline
Desk Assistant
Housing and Residence Life
08.2024 - Current
Wendys
Wendys Restaurant
03.2024 - Current
Bachelor of Science - Early Childhood Education And Care
Winston Salem State University
High School Diploma -
Independence High School