Chardna Benton
Memphis,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Independent Contractor Driver
The Commercial Appeal
Memphis, TN
02.2018 - 02.2024
- Utilized HTML, CSS and JavaScript programs to create customized websites, enhancing features and aesthetics.
- Collaborated with clients to define project requirements and deliverables.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Researched and identified innovative solutions to acquire resources and meet customer needs.
Lot Driver
Adessa Auto Auction
Memphis TN
10.2016 - 11.2018
- Improved vehicle organization by efficiently arranging cars in designated lots and keeping track of inventory.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Aided in maintaining organized workspace by returning equipment and materials to appropriate storage areas after use.
Material Handler
Staffline
Memphis
02.2014 - 04.2018
- Responsible for achieving production requirements, Ensured that all health and safety guidelines were followed, Loaded and unloaded pieces into boxes for shipment, Reported all equipment failures and malfunctions to supervisor, Cleaned and maintained warehouse in compliance with OSHA safety standards, Tracked time spent on assignments each day for productivity reporting, Operated PC and RF-based computer systems with high level of accuracy, Attached identifying tags to containers
Housekeeper
Hampton Inn
Memphis, TN
01.2017 - 02.2018
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Changed bed linens and collected soiled linens for cleaning.
Server
Happy Mexican
Memphis
06.2016 - 09.2017
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Forklift Driver
Hanson Logistics
Memphis
03.2016 - 04.2017
- Operate powered industrial trucks to load and unload materials and deliveries and move them to and from storage areas, machines and loading Docks, into railroad cars or trucks or storage facilities
- Located proper slots on storage racks and set pallets in place with forklift.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Cut Fruit Clerk
Kroger Stores
Memphis
08.2015 - 12.2016
- Responsible for rotation of stocked produce, Cut fruits and vegetables consistently and safely while maintaining high productivity levels, Setting and maintaining attractive produce displays, Ensure positive company image by providing courteous, friendly, and efficient customer service to customers and team members, Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices, Provide consistent customer service Cut, trim, wrap, and package varieties of fruits and nuts.
Stocker
Rue 21
Memphis
09.2015 - 10.2016
- RECEIVE, STORE, AND ISSUE SALES FLOOR MERCHANDISE, STOCK SHELVES, RACKS, CASES, BINS, AND TABLES WITH MERCHANDISE AND ARRANGE MERCHANDISE DISPLAYS TO ATTRACT CUSTOMERS, PROFICIENTLY MANAGED KEEPING STOCK ROOMS CLEAN, ORGANIZED AND STOCKED FULL, APPLYING SENSOR DEVICES TO MERCHANDISE AS NEEDED, HIGHLY SKILLED IN STOCKING SHELVES, FOLDING, HANGING AND PLACING MERCHANDISE IN STOCK ROOMS AND SELLING FLOORS
- Consistently lifted materials weighing as much as 50 pounds.
Customer Service Rep
Braun Research
Tennessee
09.2011 - 03.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Trained new personnel regarding company operations, policies and services.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Provided primary customer support to internal and external customers.
Education
Bachelors of Business Administration in Management -
American Intercontinental University
Schaumburg, IL08.2026
Skills
- OSHA standards (1 year)
- Proficient in MS Office (3 years)
- Commercial Cleaning
- Delivery Driver Experience
- Data Entry
- Scheduling
- Customer Service
- Housekeeping
- Valid Driver's License
- Driving and Transportation
- Route Management
- Inquiry Response
- Car Parking
Certification
- Rider Forklift Certified (06/01/15 - 06/01/18)
- Certified Forklift Operator
- Driver's license
- Food Handler Certification
Personal Information
- Title: Independent contractor
- Work Permit: Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Independent Contractor Driver
The Commercial Appeal
02.2018 - 02.2024
Housekeeper
Hampton Inn
01.2017 - 02.2018
Lot Driver
Adessa Auto Auction
10.2016 - 11.2018
Server
Happy Mexican
06.2016 - 09.2017
Forklift Driver
Hanson Logistics
03.2016 - 04.2017
Stocker
Rue 21
09.2015 - 10.2016
Cut Fruit Clerk
Kroger Stores
08.2015 - 12.2016
Material Handler
Staffline
02.2014 - 04.2018
Customer Service Rep
Braun Research
09.2011 - 03.2013
Bachelors of Business Administration in Management -
American Intercontinental University