Chardrah Higgs
Summary
Dynamic professional with over 15 years of management experience, including a successful tenure at AIM ALL PURPOSE SERVICES LLC. Proven expertise in customer service and sales management, coupled with strong leadership and training skills. Adept at driving team performance and enhancing customer relationships through effective coaching and mentoring.
Overview
23
23
years of professional experience
Work History
Manager
AIM ALL PURPOSE SERVICES LLC
08.2014 - 12.2024
.Duties: Managing the overall production of the Company
Customer Service and Sales Representative
Uhaul Moving And Storage
06.2014 - 08.2014
.Duties: Customer Service, Reservations, Sales and Bill Pay
Customer Service, Sales Manager
Fairfield Resorts
09.2010 - 06.2014
.Duties: Customer service, Sales and Training
Customer Service, Sales Trainer
The Handy Cap Work Shop
06.2006 - 09.2010
.Duties: Customer Service Sales and Training
Customer Service Training Manager/ Researcher
Carlene Reseatch
01.2002 - 06.2006
.Duties: Managing, Researcher
Training and Payroll
Education
Early Learning And Child Care
Nova Southeastern University
Davie, FLSkills
- Staff management
- Customer service
- Sales management
- Product management
- Marketing
- Operations management
- Staff training and development
- Complex Problem-solving
- Decision-making
- Verbal and written communication
- Time management
15Years of Management
Customer Service and Sales Experience
- Team leadership
- Performance management
- Staff development
- Sales techniques
- Shift scheduling
- Negotiation
- Coaching and mentoring
- Hiring and training
- Customer relationship management
- Training and development
- Staff training
- Employee coaching and mentoring
Timeline
Manager
AIM ALL PURPOSE SERVICES LLC
08.2014 - 12.2024
Customer Service and Sales Representative
Uhaul Moving And Storage
06.2014 - 08.2014
Customer Service, Sales Manager
Fairfield Resorts
09.2010 - 06.2014
Customer Service, Sales Trainer
The Handy Cap Work Shop
06.2006 - 09.2010
Customer Service Training Manager/ Researcher
Carlene Reseatch
01.2002 - 06.2006
Early Learning And Child Care
Nova Southeastern University
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