Charease Jefferson
'Ewa Beach,HI
Summary
Dedicated professional with a background in education, hospitality, retail sales, and event coordination. Delivered exceptional customer service while effectively resolving inquiries and enhancing community engagement. Bilingual in Japanese with strong communication, organizational, and problem-solving skills in diverse environments.
Overview
4
4
years of professional experience
Work History
Hawaii Department of Education
Substitute Teacher
Honolulu, Hawaii
08.2026 - Current
- Partnered with special education staff to tailor support for diverse learning needs, enhancing student engagement.
- Delivered consistent classroom coverage, prioritizing student safety and organizational standards.
- Adapted swiftly to diverse educational environments, procedures, and responsibilities to maintain effective learning.
- Communicated effectively with students, faculty, staff, and families from diverse backgrounds.
- Demonstrated patience, professionalism, sound judgment, and strong situational awareness.
- Managed daily responsibilities independently to ensure continuity of classroom activities.
- Built positive relationships while maintaining appropriate boundaries in communication.
Sales Associate
Supreme Jewelry
Okinawa , japan
07.2024 - 06.2025
- Welcomed customers and provided attentive, personalized service in a retail environment.
- Guided customers in jewelry selection, personal orders, and repair requests to enhance their shopping experience.
- Cultivated positive customer relationships through patience, professionalism, and attention to detail, fostering loyalty.
- Communicated customer requests accurately and followed up on orders and repairs.
- Ensured clean, attractive, and organized jewelry displays and cases to create inviting shopping environment.
- Supported inventory organization and helped monitor merchandise.
- Used conversational Japanese during everyday customer interactions.
- Worked effectively with customers and colleagues in a multicultural environment.
Executive Board Member
Marine Corps Officer Spouses Association
Okinawa , Japan
08.2022 - 06.2025
- Served on the executive board of a nonprofit organization supporting Marine Corps officer families and the local community.
- Bridged gap between Japanese and American community members through targeted outreach, relationship-building, and social events, fostering cross-cultural understanding.
- Collaborated with Japanese and American community partners to promote cultural exchange and increase community participation in events.
- Planned, coordinated, and hosted social events, community gatherings, and member activities.
- Facilitated connection and inclusion for individuals and families in the international community, enhancing their sense of belonging.
- Welcomed new members and helped them become familiar with the organization, events, and available resources.
- Applied parliamentary procedures to support organized meetings and effective decision-making.
- Developed strong cross-cultural communication, leadership, customer-service, and problem-solving skills.
Education
Associate of Science - Library Arts
Barton Community College
Leavenworth, KS06-2022
Skills
- Effective communication
- Client relations
- Attention to detail
- Time management
- Multitasking
- Problem solving
- Conflict resolution
- Team Player
Timeline
Hawaii Department of Education
Substitute Teacher
08.2026 - Current
Sales Associate
Supreme Jewelry
07.2024 - 06.2025
Executive Board Member
Marine Corps Officer Spouses Association
08.2022 - 06.2025
Associate of Science - Library Arts
Barton Community College