Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Open To Work
Hi, I’m

Chareen Ibraheem

Dallas ,TX
Chareen Ibraheem

Overview

25
years of professional experience

Work History

Royal Company

Lobby Concierge
08.2025 - 10.2025

Job overview

  • Greeted and assisted guests, providing exceptional customer service in high-traffic lobby areas.
  • Managed guest inquiries and requests promptly, ensuring satisfaction through effective communication.
  • Coordinated with security staff to maintain safety protocols and ensure a secure environment for visitors.
  • Developed knowledge of local attractions, enhancing guest experiences with tailored recommendations.
  • Monitored lobby activities, addressing concerns proactively to maintain a welcoming atmosphere.
  • Managed concierge desk operations efficiently while maintaining a professional demeanor under high-pressure situations or peak occupancy periods.

Allied Universal

Security Guard (Contract)
12.2023 - 02.2025

Job overview

  • Secured buildings by locking doors and gates at entrances and exits.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion.
  • Responded to medical emergencies by administering basic first aid.
  • Answered alarms and investigated disturbances.
  • Maintained order by circulating among visitors, patrons, and employees.
  • Conducted comprehensive security assessments and implemented enhanced monitoring protocols.
  • Coordinated emergency response procedures across multiple facility access points.

Best Western Plus Airport

Night Auditor
02.2023 - 04.2023

Job overview

  • Registered hotel, motel, and resort patrons upon arrival.
  • Managed communications and record-keeping systems.
  • Made and confirmed reservations, presented statements, and processed payments.
  • Ensured system functionality and maintained accurate financial records.
  • Verified daily transactions and reconciled payments and invoices.

Event Staff
06.2023 - 09.2023

Job overview

  • Greeted patrons attending entertainment events.
  • Sold and collected admission tickets, passes, and facility memberships.
  • Ensured facilities remained clean and presentable.
  • Resolved seating disputes and customer concerns.
  • Verified ticket authenticity upon entry.
  • Contract

Education

City College of New York
New York (City), NY

Bachelor of Arts from English
02.2005

University Overview

Skills

  • Efficient task prioritization
  • Team player mentality
  • Event planning experience
  • Detail-oriented mindset
  • Maintaining composure
  • Exceptional communication
  • Discretion and confidentiality
  • Guest relations
  • Initiative-taking
  • Security awareness

Languages

Spanish
Professional Working

Work Preference

Work Type

Full TimeContract WorkPart Time

Location Preference

On-SiteRemote

Timeline

Lobby Concierge
Royal Company
08.2025 - 10.2025
Security Guard (Contract)
Allied Universal
12.2023 - 02.2025
Event Staff
06.2023 - 09.2023
Night Auditor
Best Western Plus Airport
02.2023 - 04.2023
City College of New York
Bachelor of Arts from English