Open To Work
Hi, I’m
Chareen Ibraheem
Dallas ,TX
Overview
25
years of professional experience
Work History
Royal Company
Lobby Concierge
08.2025 - 10.2025
Job overview
- Greeted and assisted guests, providing exceptional customer service in high-traffic lobby areas.
- Managed guest inquiries and requests promptly, ensuring satisfaction through effective communication.
- Coordinated with security staff to maintain safety protocols and ensure a secure environment for visitors.
- Developed knowledge of local attractions, enhancing guest experiences with tailored recommendations.
- Monitored lobby activities, addressing concerns proactively to maintain a welcoming atmosphere.
- Managed concierge desk operations efficiently while maintaining a professional demeanor under high-pressure situations or peak occupancy periods.
Allied Universal
Security Guard (Contract)
12.2023 - 02.2025
Job overview
- Secured buildings by locking doors and gates at entrances and exits.
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion.
- Responded to medical emergencies by administering basic first aid.
- Answered alarms and investigated disturbances.
- Maintained order by circulating among visitors, patrons, and employees.
- Conducted comprehensive security assessments and implemented enhanced monitoring protocols.
- Coordinated emergency response procedures across multiple facility access points.
Best Western Plus Airport
Night Auditor
02.2023 - 04.2023
Job overview
- Registered hotel, motel, and resort patrons upon arrival.
- Managed communications and record-keeping systems.
- Made and confirmed reservations, presented statements, and processed payments.
- Ensured system functionality and maintained accurate financial records.
- Verified daily transactions and reconciled payments and invoices.
Event Staff
06.2023 - 09.2023
Job overview
- Greeted patrons attending entertainment events.
- Sold and collected admission tickets, passes, and facility memberships.
- Ensured facilities remained clean and presentable.
- Resolved seating disputes and customer concerns.
- Verified ticket authenticity upon entry.
- Contract
Education
City College of New YorkNew York (City), NY
Bachelor of Arts from English
02.2005
University Overview
Skills
- Efficient task prioritization
- Team player mentality
- Event planning experience
- Detail-oriented mindset
- Maintaining composure
- Exceptional communication
- Discretion and confidentiality
- Guest relations
- Initiative-taking
- Security awareness
Languages
Spanish
Professional Working
Work Preference
Work Type
Full TimeContract WorkPart TimeLocation Preference
On-SiteRemoteTimeline
Lobby Concierge
Royal Company
08.2025 - 10.2025
Security Guard (Contract)
Allied Universal
12.2023 - 02.2025
Event Staff
06.2023 - 09.2023
Night Auditor
Best Western Plus Airport
02.2023 - 04.2023
City College of New York
Bachelor of Arts from English