Microsoft Office Platform
Charelle Spriggins
Certified Medical Assistant
Dickinson,TX
Summary
Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Electronic Medical Record Specialist
Nuance
REMOTE
05.2022 - Current
- Followed exact procedures for handling transfers and other releases of medical records.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Researched and resolved medical record discrepancies.
- Maintained accuracy, completeness, and security for medical records and health information.
- Transcribed and entered patient medical information into electronic medical records systems.
- Verified accuracy of patient information in medical records.
Certified Medical Assistant
A Capital Women's Health Clinic
Richmond, VA
01.2020 - 04.2022
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
Mail Handler
USPS, United States Postal Service
Sandston, VA
06.2013 - 07.2021
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Maintained high level of confidentiality with mail items in line with regulations.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA 08.2013 - 05.2017
Skills
Records review
Excellent Communication
First Aid/CPR
MS Office
Self-Motivated
Teamwork and Collaboration
Decision-Making
Epic EHR System
Electronic health records
Patient Assessments
Medical Records Management
EMR / EHR
Insurance claims
Monitoring patient progress
Patient-focused care
Emergency procedures understanding
Software
Epic EHR Systems
Certification
CCMA - Certified Clinical Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Electronic Medical Record Specialist
Nuance
05.2022 - Current
CCMA - Certified Clinical Medical Assistant
03-2021
Certified Medical Assistant
A Capital Women's Health Clinic
01.2020 - 04.2022
Bachelor of Science - Psychology
Virginia Commonwealth University
08.2013 - 05.2017
Mail Handler
USPS, United States Postal Service
06.2013 - 07.2021