Daphne White
Houston,Texas
Summary
Methodical Medical Record Specialist/Intake Coordinator/HR Assistant provides administrative and clerical support to medical staff. Proven record of accurately organizing, filing and retrieving patient information. Experienced in medical records and entering data into patient databases. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Record/ Intake Coordinator/ HR Assistant. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.
Overview
35
35
years of professional experience
Work History
Electronic Medical Record Specialist
Denson Home Health, Inc- Vital Caring Group
07.2017 - 08.2023
- Scanned and uploaded medical records into electronic medical records system.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Input data into computer programs and filing systems.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Maintained accuracy, completeness, and security for medical records and health information.
- Assisted in training new staff on medical record processing and filing procedures.
- Sorted and distributed incoming and outgoing medical records.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- Verified accuracy of patient information in medical records.
- Assisted in preparation of medical reports for external parties.
- Tracked and monitored requests for medical records release.
- Processed and tracked requests for medical records from external organizations.
- Followed up with medical staff regarding missing information in patient records.
- Transcribed and entered patient medical information into electronic medical records systems.
- Identified new methods to optimize medical records management.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient confidence by keeping patient records information confidential.
- Supported medical staff by providing organized and accurate medical records.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Onboarded new employees with training and new hire documentation.
HR Assistant
Denson Home Health Inc
07.2016 - 05.2021
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Supported coordination of benefits open enrollment activities and process.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Answered and redirected incoming phone calls for office.
Home Health Aide
Denson Home Health
07.1989 - 03.2017
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Developed rapport to create safe and trusting environment for care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Assisted with end-of-life care.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Constructed cognitively stimulating activities.
- Trained new staff members on best practices for home health care.
Home Health Aide
Vitas Hospice
05.1988 - 03.1993
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Developed rapport to create safe and trusting environment for care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Assisted with end-of-life care.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Improved patients' comfort with massage and application of topical treatments.
- Constructed cognitively stimulating activities.
- Trained new staff members on best practices for home health care.
Education
Associate of Applied Science - Health Information Technology
San Jacinto College District
Pasadena, TX12.2009
Skills
- Electronic Medical Record System
- HIPAA Compliance
- Maintain Patient Confidentiality
- Informational Releases
- Patient Admission Documents Processing
- Demographics Information
- Patient Rights
- Paperwork Processing
- Medical Release of Information ROI
- Active Listener
- Problem-Solving
- Training and Development
- Dependable and Responsible
- Flexible and Adaptable
- Medical Release of Information ROI
- EMR Systems
- Medical Release of Information ROI
- EMR Systems
- Medical Release of Information ROI
- EMR Systems
- Medical Release of Information ROI
- EMR Systems
- Medical Release of Information ROI
- EMR Systems
- Medical Release of Information ROI
- EMR Systems
- Medical Release of Information ROI
- EMR Systems
- Medical Release of Information ROI
- EMR Systems
- Medical Release of Information ROI
- EMR Systems
- Medical Release of Information ROI
- EMR Systems
Additional Information
Experienced in submitting,receiving signed Orders from Physician, verifying credentials in a timely manner.
Experienced with Kinnser, HCHB software.
Experienced in using E- Fax, Forcura faxing systems.
Timeline
Electronic Medical Record Specialist
Denson Home Health, Inc- Vital Caring Group
07.2017 - 08.2023
HR Assistant
Denson Home Health Inc
07.2016 - 05.2021
Home Health Aide
Denson Home Health
07.1989 - 03.2017
Home Health Aide
Vitas Hospice
05.1988 - 03.1993
Associate of Applied Science - Health Information Technology
San Jacinto College District
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