Ashley Banda
Houston,Texas
Summary
Healthcare professional with specialization in patient care and administrative operations. Expertise in electronic health records (EHR), appointment scheduling, and insurance processing. Demonstrated ability to deliver empathetic care while ensuring confidentiality and optimizing clinic efficiency. Focused on enhancing patient experiences in medical assistant or front office roles.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Privia Gulf Coast Imaging
03.2024 - Current
- Registered and greeted over 150 patients daily, ensuring a professional first impression.
- Managed patient check-in and check-out processes, verifying completion of necessary documentation.
- Utilized electronic scheduling systems (Athena, eClinicalWorks) to schedule, confirm, and reschedule appointments.
- Prepared charts for Ultrasound and Mammogram technicians to minimize downtime on the following day.
Medical Assistant/Patient Service Representative
Ortega Medical Clinic
05.2022 - 12.2024
- Scheduled appointments for well visits, sick visits, and immunizations to optimize provider efficiency.
- Assisted in scanning, faxing, and emailing to support operational workflows.
- Performed routine clinical procedures including vital signs, EKGs, phlebotomy, and specimen collection.
- Collaborated with multidisciplinary teams to enhance patient flow and clinic operations.
Education
Some College (No Degree) - Medical Assistant
Northwest Educational Center
Houston, TX07.2021
High School Diploma - undefined
Stephen F Austin Highschool
Houston, TX06.2020
Skills
- Patient communication
- High-pressure multitasking
- Problem solving
- Adaptability
- HIPAA compliance
- Computer Skill
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Service Representative
Privia Gulf Coast Imaging
03.2024 - Current
Medical Assistant/Patient Service Representative
Ortega Medical Clinic
05.2022 - 12.2024
High School Diploma - undefined
Stephen F Austin Highschool
Some College (No Degree) - Medical Assistant
Northwest Educational Center
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