Charesma Spivey
Memphis,TN
Overview
7
7
years of professional experience
Work History
Veteran
Army National Guard
06.2023 - Current
Sales Associate /Customer Solutions Advisor
Office Depot Inc
11.2022 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Wheeled Vehicle Mechanic (91B)
Army National Guard
04.2017 - 06.2023
- Maintained accurate records of vehicle repairs and parts inventory, streamlining the ordering process for replacement components.
- Ensured mission success by maintaining and repairing critical support vehicles such as ambulances, cargo trucks, and fuel tankers.
- Sustained vehicle functionality during deployments by performing field expedient repairs under challenging conditions.
- Increased unit readiness by troubleshooting, diagnosing, and repairing mechanical issues promptly and efficiently.
Sales Representative
Lace Marketing
03.2019 - 01.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
High School Diploma - Mathematics, Science, English, Social Studies
Cordova High School
Cordova05.2018
Skills
- Critical thinking abilities
- Active listening techniques
- Data Entry Efficiency
- Door-to-Door Sales Experience
Timeline
Veteran
Army National Guard
06.2023 - Current
Sales Associate /Customer Solutions Advisor
Office Depot Inc
11.2022 - 11.2023
Sales Representative
Lace Marketing
03.2019 - 01.2020
Wheeled Vehicle Mechanic (91B)
Army National Guard
04.2017 - 06.2023
High School Diploma - Mathematics, Science, English, Social Studies
Cordova High School