Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Charied Miranda Gordian

Riverview

Summary

Dynamic sales professional with a proven track record at Spectrum, excelling in client relations and sales presentations. Adept at resolving customer inquiries and enhancing satisfaction, I leverage strong communication skills and technical support expertise to drive results. Committed to achieving sales targets while building rapport and delivering exceptional service.

Overview

8
8
years of professional experience

Work History

Sales Agent

Spectrum
Riverview, FL
06.2025 - Current
  • Engaged customers to identify needs and recommend appropriate products and services.
  • Managed customer inquiries and resolved issues to enhance satisfaction and retention.
  • Collaborated with team members to achieve sales targets and improve overall performance.
  • Conducted product demonstrations to effectively showcase features and benefits.

Customer Service Representative

State Farm
Brandon, FL
03.2022 - 06.2025
  • Delivered prompt and accurate responses to customer inquiries via phone, email, and chat.
  • Assisted customers in resolving billing issues and policy questions effectively.
  • Maintained detailed records of customer interactions using CRM software.
  • Educated clients on insurance products and services through clear communication.

Barista

Starbucks
Brandon, FL
05.2018 - 06.2020
  • Prepared handcrafted beverages to meet customer preferences and maintain quality standards.
  • Operated espresso machines and brewing equipment, ensuring optimal performance and cleanliness.
  • Provided exceptional customer service by engaging with patrons and resolving inquiries promptly.
  • Maintained inventory of coffee beans, syrups, and supplies, contributing to efficient stock management.

Education

High School Diploma -

Bloomingdale Senior High School
Valrico
05.2018

Skills

  • Client relations
  • Customer assistance
  • Sales training
  • Technical support
  • Sales presentations
  • Making offers

Languages

Spanish
Native or Bilingual

Timeline

Sales Agent

Spectrum
06.2025 - Current

Customer Service Representative

State Farm
03.2022 - 06.2025

Barista

Starbucks
05.2018 - 06.2020

High School Diploma -

Bloomingdale Senior High School