Charis Gonzales-Chavez
Escondido,California
Summary
Years of healthcare experience significantly in a Clinical Research and Laboratory setting. Admires providing continuity of care to patients and possesses customer service skills. Dedicated to ensuring the ethical and efficient conduct of the job role. Highly organized, detail-oriented, and self-motivated with strong multi-tasking skills. Ability to collaborate effectively with interdisciplinary teams, skills in time management, and adaptability to changes and stressful environments.
Overview
11
11
years of professional experience
Work History
Patient Recruiter
Care Access
05.2022 - 04.2023
- Responsible for recruiting new volunteers via telephone and guiding them through the study-specific criteria.
- Conducting phone screenings of outgoing and incoming calls with potential study subjects.
- Recruit study patients by calling subjects from the database and potential volunteers who have contacted Care Access (phone, email, post, etc.) and document contact accordingly.
- Educate patients about research, indications, and what to expect during study visits.
- Complete screening visits remotely for specific studies.
- Conduct an informative discussion with the patient.
- Schedule study visits with subjects and make reminder calls.
- Review and comprehend active study protocols.
- Maintain subject screening logs.
- Utilize multiple platforms for managing patient data and scheduling.
- Serves as a liaison between patients and remote CRCs and local CRCs.
Assistant Clinical Research Coordinator
University of California San Diego
07.2021 - 03.2022
- Knowledge of National Institute of Health (NIH), Good Clinical Practice (GCP), Injury and Illness Prevention Program (IIPP), Human Resource Protection Program (HRPP), IATA Shipping of Blood Specimens, and Bloodborne Pathogens
- Experience working with FDA policies regulating clinical trials
- Responsible for administering and coordinate data management in clinical trials
- Collaborate and interface with the assigned physician to assess potential patients and study workload to evaluate target accrual goals of the trial
- Communicate with the PI, clinical research project manager, nursing staff, site personnel, and CRC staff for study procedures
- Identify potential study participants and eligibility status, scheduling radiographic, laboratory, and clinical evaluation
- Proven experience interpreting medical charts, experience in abstracting data from medical records
- Conduct patient assessment via interviews, screening, tracking patient participation while patients are in the treatment phase to ensure safety and adherence to study
- Gather relevant reports, including lab test results, CT/MRI results, discharge summaries, medical records, and physician notes
- Maintain clinical research files, IRB documents and manage data collection, queries, and analysis
- Experience providing in-service training to various research personnel on protocols, processes, and procedures
- Assess and address adverse events and protocol deviations
- Attend scheduled staff meetings, clinical trial meetings, national cooperative group, and pharmaceutical meetings
- Experience with laboratory procedures and values and experience in interpreting them to determine patient eligibility and potential toxicities.
Clinical Research Coordinator
Encompass Clinical Research
11.2020 - 07.2021
- Responsible for screening, consenting, and enrollment and provides detailed instruction and education to subjects to ensure protocol compliance of recruited participants.
- Provide the sponsor and investigator with the collected and complete documentation per protocol and GDP guidelines.
- Prepare study-related documentation such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, and progress reports.
- Dispense medical devices, drugs, and randomization to a participant, including providing instructions per sponsor protocol.
- Perform specific protocol procedures such as obtaining vital signs and electrocardiograms.
- Handle specimens and laboratory tests for send out via FedEx/UPS shipping.
- Track enrollment status and coordinate timing and schedule for the subject's visits throughout the trial.
- Maintains and organizes space for investigational products, supplies, and accountability records per sponsor and procedures.
- Responsible for performing various clinical and administrative responsibilities required for the successful operation of a clinical trial
- Maintains an ongoing understanding of the protocols and disease state under investigation to ensure clinical trial completion.
Contact Tracing
University of California San Diego
08.2020 - 11.2020
- Conduct an interview and inform contacts of their exposure to the virus in a professional manner that reflects emotional and cultural awareness
- Collecting and recording accurate information while protecting the confidentiality of the contact
- Communicate with contacts to provide disease and transmission information and collect data about living arrangements and daily activities
- Inquire about medical status for signs and symptoms, underlying medical conditions and referrals for testing
- Provide recommendations about protocols to maintain their health and the health of others, following quarantine instructions, monitoring potential COVID-19 symptoms and referrals to other services
- Maintaining ongoing virtual communication to monitor symptoms.
Data and Specimen Coordinator
University of California San Diego
11.2019 - 07.2020
- Performs database entry, tracking, screening, and quality assurance related to the research projects
- Knowledgeable of research methodology and procedures, including funding agency guidelines, data handling, and confidentiality of research participants
- Perform laboratory procedures, including PBMC, plasma, serum, and collected samples, while following the proper protocol
- Coordinate with other clinical trial teams and prepared to offer help
- Document the processing procedures and shipment information while assuring the study's integrity and the privacy of the participants
- Enable to communicate via emails and calls in an informative and appropriate correspondence manner
- Manage time to meet deadlines and administer with repetitive details
- Possess basic skills of Microsoft Office Word and Excel, filing, and photocopying
- Perform maintenance on laboratory equipment and ensure inventory and supplies are sustained and up to date.
Lab Assistant II
Palomar Medical Center
12.2018 - 11.2019
- Performs and demonstrates proficiency and understanding of the procedures in one or more areas for the Clinical Laboratory
- Reviews requisitions, orders tests and processes specimens in preparation for laboratory procedures
- Participates in the analytical process and may assist in maintaining laboratory supplies
- Interacts with internal/external customers, including patients, visitors, physicians, and co-workers, in a professional and courteous manner
- Knowledge of standard office equipment (i.e
- Computer, phone, fax, and photocopier).
Lab Assistant Lead
Millennium Health Laboratory
06.2012 - 12.2018
- Responsible for assisting and preparing specimens for testing
- Assist with cleaning, maintaining, and organizing the laboratory equipment
- Schedules daily duties for the team department and accountable for completing them in a timely manner
- Professionally train and direct the team on the required task and other immediate alterations on the job
- Capable of identifying problems and issues and initiate troubleshooting
- Crossed trained in other departments to support assistance.
Education
Bachelor of Science - Health Information Management
University of Arizona Global Campus
01.2021
Skills
- Bilingual: English and Tagalog
- Patient Care/Customer Service
- Clinical trial expertise
- Research SOPs understanding
- Good Clinical Practices
- Study and Protocol Review
- Scheduling proficiency
- Documentation requirements
- Electronic Medical Record Software/ Electronic Data Capture (EPIC, Oracle, Medidata, RedCap, and iMednet)
- Patient recruitment and screening
- Informed Consent Process
- Specimen collections and handling
- Medication Dispensing
- Adverse event reporting
- Report Preparation
- Teamwork and Collaboration
- Attention to detail and follow given instructions
- Problem-solving and ability to function well under pressure
- Microsoft Office (Microsoft Word, Excel, and PowerPoint)
References
- Benjamin Rigby, (801) 865-9432
Patient Recruitment Manager | Care access
- Melanie Nguyen, (858) 657-5147
Project Administrator | University of California San Diego
- Teri White, (619) 660-9068
Project Manager | Encompass Clinical Research
- Lisa Tran, (757) 772-8829
Project Manager | University of California San Diego
- Sandra Lajeunesse, (858) 613-4000
Laboratory Supervisor | Palomar Health
- Zenaida Bassig, (858) 436-4901
General Laboratory Supervisor| Millennium Health
Timeline
Patient Recruiter
Care Access
05.2022 - 04.2023
Assistant Clinical Research Coordinator
University of California San Diego
07.2021 - 03.2022
Clinical Research Coordinator
Encompass Clinical Research
11.2020 - 07.2021
Contact Tracing
University of California San Diego
08.2020 - 11.2020
Data and Specimen Coordinator
University of California San Diego
11.2019 - 07.2020
Lab Assistant II
Palomar Medical Center
12.2018 - 11.2019
Lab Assistant Lead
Millennium Health Laboratory
06.2012 - 12.2018
Bachelor of Science - Health Information Management
University of Arizona Global Campus
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