Hi, I’m
Charis Mackey
Consultant
South Jordan,UT
Summary
Innovative Consultant with a knack for developing long-term customer relationships through effective personal service. Excellent strategic planning, problem resolution and interpersonal skills. Dedicated to providing stylish interior design solutions by following up-to-date trends.
Overview
10
years of professional experience
Work History
Southworth Hall Provo, UT
Wedding Coordinator
05.2017 - 10.2019
Job overview
- Provided coordination services efficiently with high level of attention to detail.
- Collaborated with various vendors to ensure client requests were addressed accurately and timely.
- Validated schematic designs working alongside bride and chosen vendors.
- Developed space planning concepts with selection of color palettes and desired design.
- Consulted with over 50 wedding clients to determine style preference , meet overall design goals and execute seamless events.
SKY Salt Lake City, UT
Private Events Coordinator
09.2016 - 10.2019
Job overview
- Responded to customer requests daily , effectively answering all questions and inquiries.
- Performed event analysis to lead into strong event foundation .
- Increased positive customer service ratings by 35% through exceptional guest service.
- Executed over 40 private events successfully.
- Reviewed account information and charges with primary guest during each event completion.
- Collaborated with preferred and outside vendors to trouble shoot and achieve successful event.
- Smoothly managed all details of event process from start to completion.
Interior WorxSouth Jordan, Utah
Design Consultant
04.2022 - 01.2023
Job overview
- Applied skill in color theory and composition to bring client visions to fruition.
- Evaluated clients'' existing spaces to identify opportunities for improvement or enhancement based on their goals and objectives.
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Coordinated with other consultants such as engineers, lighting designers, or landscape architects for well-rounded project outcomes.
- Analyzed feedback from customers and staff to refine design concepts.
- Improved client satisfaction by providing timely and accurate follow-up on project progress.
- Managed multiple projects concurrently while maintaining attention to detail and quality control throughout the design process.
Utah Design CenterSalt Lake City, Utah
Design Manager
09.2021 - 03.2022
Job overview
- Researched design trends, technology and processes and directed work of design team .
- Spearheaded design process to align with client specifications and budget.
- Enhanced design team efficiency by streamlining workflows and implementing project management tools.
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Developed innovative design concepts to meet clients'' unique needs and preferences.
McArthur HomesSouth Jordan, UT
Design Manager
10.2019 - 08.2021
Job overview
- Consulted over 200 home buyers to identify individual lifestyle needs along with personal design requirements .
- Conduct design showroom tours weekly to educate home buyers to initiate personal selections process.
- Manage buyer expectations while building strong builder to buyer rapport.
- Develop design concepts for spec and model homes .
- Maintain current trends in showroom and implemented design modifications as needed.
- Collaborate with trade partners and superintendents to swiftly resolve product and install conflict.
- Direct all buyer finalization meetings to execute personal interior selections and design enhancements.
- Sold over $500,000.00 in interior selection upgrades.
Sundance Resort Provo, UT
Banquet & Events Server
10.2015 - 03.2016
Job overview
- Answered guest questions about events and food services during weddings & private events .
- Smoothly circulated appetizer and drink trays around weddings and events, offering selections to guests.
- Prepared serving and appetizer trays and set tables for wedding events with up to 500 attendees.
- Maintained clean and presentable tables with tableware, glassware, silverware and linens.
- Ensured customer satisfaction by responding quickly to orders and entertainment requests.
- Engaged in friendly conversation with guests to build rapport and facilitate repeat business.
Flagship Financial Lehi, UT
Loan Officer Assistant
01.2013 - 02.2014
Job overview
- Collected borrower loan documents .
- Answered telephone inquiries on loan products including interest rates and programs available.
- Gathered data and built financial models around borrowers individual needs and qualifications .
- Managed needs of 4 loan officers to ensure prompt and accurate loan completion from start to closing .
- Created member account profiles on organization's online loan program.
Education
Weber State UniversityOgden, UT
Bachelor of Science from Completed 48 Credits of Nursing Prerequisites
03.2008
Utah Valley UniversityOrem, UT
Associate of Science
2004
Skills
- Design concept
- Superb eye for detail
- Buyer needs assessment
- Deadline-driven
- Vendor relationships
- Problem solving
- Client education
- Experience with design software
Interior Design
I am passionate and creatively inspired when working with a clients vision to design a space that surpasses their expectations.
Custom design and decoration are artistic tools I possess to create results unique to the individual client .
Additional Information
- Experienced in international humanitarian efforts .
- Traveled to India in 2012 with Rising Star Outreach for 1 month.
- Served with volunteers in Haiti in 2015 .
- Passionate about organizing charitable events for large groups.
- Raised over $30,000 in 2015 for Operation Underground Railroad.
Timeline
Design Consultant
Interior Worx
04.2022 - 01.2023
Design Manager
Utah Design Center
09.2021 - 03.2022
Design Manager
McArthur Homes
10.2019 - 08.2021
Wedding Coordinator
Southworth Hall
05.2017 - 10.2019
Private Events Coordinator
SKY
09.2016 - 10.2019
Banquet & Events Server
Sundance Resort
10.2015 - 03.2016
Loan Officer Assistant
Flagship Financial
01.2013 - 02.2014
Weber State University
Bachelor of Science from Completed 48 Credits of Nursing Prerequisites
Utah Valley University
Associate of Science
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