Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charise James

Indianapolis,IN

Summary

Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than [Number] years of related experience and superior

planning and time management abilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Phlebotomy Team Lead, and Trainer

Octapharma Plasma Center
09.2023 - 08.2024
  • Improved patient satisfaction by consistently providing efficient and accurate blood draws.
  • Enhanced team morale with effective communication and proactive problem-solving strategies.
  • Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.
  • Maintained compliance with safety protocols, minimizing workplace accidents and needlestick injuries.
  • Created a supportive atmosphere within the team by recognizing individual achievements and celebrating successes together as a group.
  • Achieved high customer satisfaction scores by addressing concerns promptly and professionally.
  • Established strong relationships with patients through compassionate care and excellent bedside manner.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Conducted venipuncture and other CT procedures.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Phlebotomist

LabCorp
10.2022 - 09.2023
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Education

Associate of Applied Science - Phlebotomy

Indianapolis School Of Phlebotomy
Indianapolis, IN
09.2023

Associate of Applied Science - Medical Laboratory Science

Centura College
Chesapeake, VA
01.2003

Skills

  • Staff Training and Development
  • Medical terminology understanding
  • Phlebotomy procedure knowledge
  • Patient Care
  • Blood draw accuracy
  • Specimen handling
  • Staff Management
  • Venipuncture Expertise

Certification

  • PT - Phlebotomy Technician

Timeline

Phlebotomy Team Lead, and Trainer

Octapharma Plasma Center
09.2023 - 08.2024

Phlebotomist

LabCorp
10.2022 - 09.2023

Associate of Applied Science - Phlebotomy

Indianapolis School Of Phlebotomy

Associate of Applied Science - Medical Laboratory Science

Centura College

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Charise James