Summary
Overview
Work History
Education
Skills
Timeline
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Charise Stanley

Detroit,MI

Summary

Dynamic and results-oriented professional with a proven track record at Detroit Police Department, adept in emergency response coordination and problem-solving. Skilled in teamwork and communication, ensuring quality assurance standards are met with a strong work ethic. Excelled in high-pressure environments, significantly improving response efficiency.

Overview

8
8
years of professional experience

Work History

Emergency Services Deployment Operator

Detroit Police Department
Detroit, MI
05.2022 - Current
  • Answering calls

receive emergency and non-emergency calls from a variety of sources, including phone, text, social media, and alarm systems.

  • Assessing emergencies

determine the type of emergency, its location, and the appropriate response.

relay information to first-responder agencies and provide instructions to people in need.

  • Tracking responses

monitor the status of emergency response units and synchronize responses with other communication centers.

  • Keeping records

keep detailed records of calls.

  • Multitasking
  • 911 operators must multitask, such as listening to people on the phone while also monitoring monitors and audio or video.
  • Being on call

911 operators will be required to be on call during emergency situations.

Cannabis Trimmer

Trusted Herb Care
Southfield, MI
12.2021 - 12.2023
  • Trimming, de-budding, defoliating packaging, joint rolling, de-leaf
  • Make sure all product is accounted for
  • Label and Sort Kief
  • Sterilize all instruments that have been used during the shift (scissors, trim-bins, tables,)
  • Sweep up all plant materials and discard stems from trimming trees

Office Representative

Canon Business Process Services
Southfield, MI
08.2021 - 10.2021
  • Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
  • Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
  • Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
  • Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
  • Log outgoing and incoming items as required and review for accuracy/completeness

Warehouse Associate

Amazon
Livonia, MI
11.2018 - 04.2020
  • Receive and put away inventory
  • Get customer orders ready and pack them up
  • Load boxes into trucks for shipment
  • Use scanners to read bar codes on products
  • View prompts on screens and follow the direction for some tasks
  • Troubleshoot problems
  • Ensure product meets quality requirements
  • Operate power industrial trucks (PIT) such as a forklift or pallet driver, and work at heights up to 35 feet. Equipment training and certification are provided free of cost.

Receptionist

American Medical Center
Southfield, MI
03.2018 - 09.2019
  • Handling incoming calls and other communications between patients, clinicians, and insurance companies.
  • Following up with insurance agencies to check eligibility and benefits.
  • Updating paperwork, maintaining documents and medical records.
  • Performing general office clerk duties and communications with our clinical staff.
  • managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.

Cashier

McDonald’s
Oak Park, MI
09.2017 - 01.2018
  • Handle cash or credit transactions with customers
  • Scan goods and collect payments
  • Ensure pricing is correct
  • Issue change, receipts, refunds, or tickets
  • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
  • Connect with customers to ensure they have a positive experience
  • Create a warm and friendly atmosphere for our guests
  • Help customers order McDonald's meals

Student Aide

Boys and Girls Club
Auburn Hills, MI
06.2016 - 06.2017
  • Answer telephones, provide general information, refer callers to other staff, or take messages as necessary.
  • Maintain electronic and hard copy filing systems, making sure they are accurate and timely and facilitate easy retrieval of information
  • Monitor office supply inventory and order supplies as necessary
  • May be responsible for managing inventory of office equipment and service contracts, performing routine maintenance, and contacting service representatives as needed
  • May serve as Club receptionist, greeting members and visitors and maintaining attendance and visitor logs
  • May monitor and log staff attendance and transmit attendance data

Education

High School Diploma - General Studies

Bradford Academy
Southfield, MI
06.2017

Skills

  • Troubleshooting
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Quality assurance standards
  • Workstation Equipment Monitoring
  • OSHA Guidelines
  • Health and Safety Regulations
  • Quality Inspection
  • Safety Standards Compliance
  • Punctual and Dependable
  • Forklift Operation
  • Computer Skills
  • Positive Attitude
  • Teamwork and Communication
  • Strong Work Ethic
  • Customer Service
  • Data Entry
  • Effective Communication

Timeline

Emergency Services Deployment Operator

Detroit Police Department
05.2022 - Current

Cannabis Trimmer

Trusted Herb Care
12.2021 - 12.2023

Office Representative

Canon Business Process Services
08.2021 - 10.2021

Warehouse Associate

Amazon
11.2018 - 04.2020

Receptionist

American Medical Center
03.2018 - 09.2019

Cashier

McDonald’s
09.2017 - 01.2018

Student Aide

Boys and Girls Club
06.2016 - 06.2017

High School Diploma - General Studies

Bradford Academy
Charise Stanley