Charisma Freeman
Summary
Experienced home care professional with a proven record of delivering compassionate and effective client care. Recognized for fostering a collaborative environment that generates positive outcomes. Dependable and adaptable, ensuring continuous care and responsiveness to evolving needs. Proficient in personal care, medication management, and client communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Home Care Aide
Serenity Home Health Care Agency
04.2024 - Current
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each client''s needs.
- Assisted clients with activities of daily living, improving their overall quality of life.
- Managed complex medical conditions by closely collaborating with healthcare professionals and following prescribed care plans diligently.
- Facilitated social interactions between clients and peers through group activities or outings in the community.
Home Health Care Aide
Help at Home
05.2023 - 01.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Maintained a clean, safe home environment for patients through regular housekeeping tasks and adhering to hygiene protocols.
- Ensured continuity of care by effectively communicating with other Home Health Care Aides during shift transitions or schedule changes.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Front End Service Associate
Walmart
07.2021 - 07.2022
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Managed client accounts by updating information and processing transactions accurately.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
Lead Sales Associate
Dollar General
01.2020 - 01.2021
- Handled cash register operations and customer transactions to process payments.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
- Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
Private Duty Home Health Care Aide
IDHS
08.2015 - 12.2020
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Maintained a clean, safe home environment for patients through regular housekeeping tasks and adhering to hygiene protocols.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Ensured continuity of care by effectively communicating with other Home Health Care Aides during shift transitions or schedule changes.
Education
No Degree - Medical Assistant
Lincoln College of Technology
Melrose Park, IL07-2025
High school diploma -
St Augustine College
Chicago, IL10.2024
Skills
- Client documentation
- Patient transportation
- Housekeeping
- Recording vital signs
- First aid and safety
- Behavior redirection
- Care plan assessment
- Compassionate client care
- Clinical documentation and reporting
- Medication organization
- Dressing assistance
- Vital signs monitoring
- Behavioral support
- Mobility support
- Nutritional meal preparation
- Personal care services
- Patient lifting techniques
- Feeding Assistance
- Toileting assistance
- Certified in CPR/AED
- Multitasking Abilities
- Personal Care
- Compassionate Care
Certification
Certified Home Health Aide
Personal Information
Willing To Relocate: Anywhere
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Home Care Aide
Serenity Home Health Care Agency
04.2024 - Current
Home Health Care Aide
Help at Home
05.2023 - 01.2024
Front End Service Associate
Walmart
07.2021 - 07.2022
Lead Sales Associate
Dollar General
01.2020 - 01.2021
Private Duty Home Health Care Aide
IDHS
08.2015 - 12.2020
Certified Home Health Aide
No Degree - Medical Assistant
Lincoln College of Technology
High school diploma -
St Augustine College
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