Charisma Torres
Columbia,Pennsylvania
Summary
Compassionate caregiver and medical assistant skilled in developing tailored care plans and administering medications. Committed to maintaining a safe environment and adhering to HIPAA regulations to ensure patient confidentiality and enhance emotional well-being.
Overview
10
10
years of professional experience
Work History
Caregiver
Angels On Call Homecare
York, Pennsylvania
11.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Administered medications according to prescribed schedules and instructions.
- Developed individualized care plans based on client preferences and requirements.
- Provided companionship to enhance client's emotional well-being and social interaction.
- Maintained a safe and clean environment for clients at all times.
Medical Assistant
Dermatology Associates of Lancaster
Lancaster, PA
12.2022 - 11.2025
- Document exam information for provider
- Administered injections of anesthesia and medications, ensuring patient comfort and compliance with clinical protocols. of anesthesia, kenalog, botox, etc.
- Scheduled and coordinated patient appointments and follow-up visits, enhancing continuity of care.
- Collected and processed lab specimens following safety protocols diligently.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Submitted prior authorizations and written appeal letters, facilitating timely access to necessary medications.
Call Center Representative
TTEC
12.2020 - 07.2022
- Work at home customer care representative.
- Receive calls for CVS Caremark.
- Transferred calls and processed Rx shipments.
Patient Care Assistant
Lancaster General Hospital
Lancaster, PA
03.2020 - 08.2020
- Provided aide assistance to oncology and elopement patients, ensuring safety and comfort during care.
- Supported patients with daily care activities, enhancing comfort and well-being in clinical setting.
- Conducted EKG and bladder scans, assisting nursing staff in patient assessments.
Caregiver
Comfort Keepers
12.2018 - 03.2020
- Delivered personalized care for elderly grandparents with dementia and mobility issues, enhancing their daily comfort and quality of life
- Provided daily personal care to clients, ensuring comfort and dignity.
- Assisted clients with meal preparation and nutritional needs.
- Administered medications as prescribed by healthcare professionals.
Team Member
Wendys
08.2019 - 12.2019
- Delivered customer service and prepared orders to ensure customer satisfaction.
- Provided excellent customer service in a fast-paced restaurant environment.
- Prepared and cooked food items according to company standards.
- Maintained cleanliness and organization of the dining area and kitchen.
Clerk/Typist
Mister Systems LLC
07.2016 - 06.2018
- Clerical work such as bookkeeping.
Crew Team Member
Chick-fil-a
06.2017 - 08.2017
- Performed customer care services such as cashier for lobby and window.
Education
Dual Enrollment Diploma -
York Adams Academy
06-2018
Some College (No Degree) - Applied Science
HACC
Skills
- Medication administration
- Care plan development
- Patient documentation
- HIPAA compliance
- Lab specimen processing
- Customer relationship management
- Team collaboration
- Time management
Accomplishments
- Been in the medical field since 2018. Bought my first home at 23 years old. Youngest Lead Medical Assistant while working at Dermatology Associates.
Timeline
Caregiver
Angels On Call Homecare
11.2025 - Current
Medical Assistant
Dermatology Associates of Lancaster
12.2022 - 11.2025
Call Center Representative
TTEC
12.2020 - 07.2022
Patient Care Assistant
Lancaster General Hospital
03.2020 - 08.2020
Team Member
Wendys
08.2019 - 12.2019
Caregiver
Comfort Keepers
12.2018 - 03.2020
Crew Team Member
Chick-fil-a
06.2017 - 08.2017
Clerk/Typist
Mister Systems LLC
07.2016 - 06.2018
Dual Enrollment Diploma -
York Adams Academy
Some College (No Degree) - Applied Science
HACC