Charissa Schlesinger
Castle Rock,CO
Summary
Customer-focused sales professional with 18 years of experience in high-volume environments. Builds lasting client relationships and drives revenue through effective consultative selling. Identifies customer needs and recommends tailored solutions while managing multiple accounts in performance-driven settings.
Overview
14
14
years of professional experience
Work History
Bartender
Perry's Steakhouse & Grille
07.2020 - Current
- Generate approximately $2,000 in personal sales on typical shifts and contribute to high-volume sales exceeding $10,000 while collaborating with another bartender during peak service periods.
- Manage all 30+ bar seats simultaneously while maintaining exceptional service, accuracy, and efficiency in a fast-paced environment.
- Drove revenue through consultative selling by identifying customer preferences, recommending products, and creating personalized experiences that enhanced customer satisfaction.
- Maintained a strong repeat customer base with approximately 75% of guests returning due to established trust and relationships.
- Trained and mentored new employees on service standards and sales techniques to ensure alignment with company expectations.
- Handle significant cash transactions nightly with accuracy, accountability, and attention to detail.
Bartender
Siena at the Courtyard
03.2012 - 03.2020
- Established customer relationships through personalized service and product knowledge.
- Drove sales by providing strategic recommendations based on customer preferences.
- Trained multiple employees on service standards, operational procedures, and guest experience expectations.
- Managed restaurant social media accounts, enhancing engagement and promoting brand awareness.
Education
High School Diploma -
Douglas County High School
Castle Rock, COSkills
- Consultative Sales & Upselling
- Revenue Generation
- Customer Needs Assessment
- Product Knowledge
- Sales Strategies
- Customer Retention & Loyalty
- Client Relationship Management
- Account Management
- High-Volume Operations
- Cash Handling
- Point of Sale
- Team Training & Leadership
- Time Management
- Attention to Detail
- Conflict Resolution
- Effective Communication
- Anticipating Guest Needs
Additional Qualifications
- 18 years of hospitality and customer relationship experience
- Proven customer retention and revenue growth
- Strong communication, organization, and problem-solving skills
- Reliable, accountable, and adaptable
Timeline
Bartender
Perry's Steakhouse & Grille
07.2020 - Current
Bartender
Siena at the Courtyard
03.2012 - 03.2020
High School Diploma -
Douglas County High School