Charisse Driver
Cypress,Texas
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant Coordinator
UT Physicians EP HEART
11.2015 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Completed EKGs and other tests based on patient presentation in office.
- Provided comprehensive training to new medical assistants, resulting in increased proficiency and quality of care.
- Served as a liaison between clinical staff members fostering open channels of communication that resulted in improved teamwork.
Medical Assistant
THE WOMENS HOSPITAL
08.2011 - 11.2015
- Improved patient outcomes by providing high-quality care and support to expectant mothers throughout pregnancy
- Streamlined workflow for medical staff by maintaining accurate electronic health records and updating relevant documentation.
- Promoted a safe environment for patients by adhering to strict infection control protocols during examinations and procedures.
- Increased patient satisfaction with personalized prenatal education sessions on topics such as breastfeeding techniques, newborn care, and postpartum recovery.
- Improved patient care by coordinating medical assistant tasks and streamlining communication between departments.
- Supported quality improvement initiatives within the clinic through active participation in meetings focused on enhancing overall patient experiences.
MEDICAL ASSISTANT
Doctors Express
09.2009 - 08.2011
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Completed EKGs and other tests based on patient presentation in office.
Education
No Degree - MEDICAL ASSISTING
Lawton Career Institute - Warren
Warren, MI06.2000
Skills
- Staff Training and Development
- Patient confidentiality
- HIPAA Compliance
- Patient Care Coordination
- Diagnostic Testing
- Training and mentoring
Certification
BLS
Timeline
Medical Assistant Coordinator
UT Physicians EP HEART
11.2015 - Current
Medical Assistant
THE WOMENS HOSPITAL
08.2011 - 11.2015
MEDICAL ASSISTANT
Doctors Express
09.2009 - 08.2011
No Degree - MEDICAL ASSISTING
Lawton Career Institute - Warren