Charisse Williams
Savannah,GA
Summary
Exprienced Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Patient-oriented Phlebotomist offering 7 years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lab Assistant
South Coast Medical Group
Savannah , GA
2021.08 - 2023.09
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Utilizes appropriate reference laboratory requisitions with patient demographics information, billing,information, test requested and diagnosis codes.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Identified patients using proper procedures prior to specimen collection.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Prepared laboratory equipment and instrumentation required for tests, research, process or quality control.
- Recorded and reported test results accurately according to established procedures.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Greeted and checked in patients, updating patient information in computer system.
Lead Phlebotomist
Biolife Plasma Services
Savannah , GA
2019.01 - 2020.03
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Upheld donor confidentiality throughout intake and collection process.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Identified patients using proper procedures prior to specimen collection.
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Phlebotomist
Biomat U S A
Savannah , GA
2014.11 - 2017.08
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Identified patients using proper procedures prior to specimen collection.
- Interviewed patients and documented details to update and file paperwork.
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Store Manager
Body Central
Savannah , GA
2010.04 - 2013.08
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Implemented succession planning by training and developing 18 associates into leadership positions.
- Managed inventory tracking and physical inventory counts to minimize loss.
Education
High School Diploma -
A.E. Beach H.S.
Savannah, GA06.1994
Some College (No Degree) - Nursing
Savannah Technical College
Savannah, GACertificate - Phlebotomy
National Healthcareer Association
10.2020
Skills
- Drawing blood
- HIPAA
- Time management
- Team building
- Customer service
- Specimen handling protocols
- Quality control procedures
- Lab equipment calibration
- Rapid tests (Strep A, Influenza, Covid and RSV)
- Records Management
- Medical Terminology
- Payment Collection
Certification
- Phlebotomy License - 7
- BLS (CPR and AED)
Timeline
Lab Assistant
South Coast Medical Group
2021.08 - 2023.09
Lead Phlebotomist
Biolife Plasma Services
2019.01 - 2020.03
Phlebotomist
Biomat U S A
2014.11 - 2017.08
Store Manager
Body Central
2010.04 - 2013.08
High School Diploma -
A.E. Beach H.S.
Some College (No Degree) - Nursing
Savannah Technical College
Certificate - Phlebotomy
National Healthcareer Association
- Phlebotomy License - 7
- BLS (CPR and AED)
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